Client Success Operations Coordinator

TechnologyAdvice

. Set up and maintain client programs in Salesforce .

Posted 11/12/2026full-timeRemote • PhilippinesMid-LevelSenior💰 ₱37,500 - ₱46,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in Salesforce and data analysis, with a strong focus on campaign management and reporting. Capable of thriving in a fast-paced environment while maintaining organization and attention to detail.

Highest-signal resume keywords

Salesforce ProficiencyData AnalysisCampaign ManagementClear CommunicationProactive Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationReport PreparationTrend IdentificationCampaign TrackingWorkflow Improvement

Soft Skills

Highly OrganizedDetail-OrientedClear CommunicationAgile AdaptabilityProactive Issue Identification

Tools & Technologies

Google SheetsExcelCRM Systems

Industry Keywords

B2B Demand GenerationCampaign RequirementsClient SuccessProcess Documentation

About the role

Key responsibilities & impact

Set up and maintain client programs in Salesforce
Ensure campaign details, requirements, and timelines are accurate
Monitor active programs and track deliverables
Flag pacing, quality, or execution issues
Troubleshoot campaign setup and delivery issues with internal teams
Prepare and analyze campaign reports
Validate data accuracy, identify trends, and explain findings to Client Success
Coordinate internal handoffs and follow up on open items
Review leads and campaign elements against program requirements
Maintain campaign records and process documentation
Manage requests for reports, campaign summaries, and deliverables
Identify recurring issues and suggest workflow improvements

Requirements

What you’ll need

Entry-level position
Agile and able to thrive in a fast-paced environment
Highly organized and able to manage several programs and deadlines
Detail-oriented with campaign requirements, data, and reports
Clear and concise communication with internal stakeholders
Proficient in Google Sheets or Excel
Ability to analyze and interpret data and prepare accurate reports
Familiarity with Salesforce or a similar CRM, or ability to learn new systems quickly
Proactive issue identification, problem-solving, and escalation
Interest in B2B demand generation campaigns
Must have a working laptop/PC, internet, and a backup connection
Must be currently authorized to work in the Philippines and maintain authorization throughout employment
Pre-employment screening required

Benefits

Comp & perks

Mentorship programs
Leadership academies
Opportunities to shape company culture and DEI initiatives
Flex Fridays
Remote-first culture; work from home
14 days of annual paid time off
Philippine government-declared holidays
5 additional paid time-off days after 1 year
Philippine statutory benefits: SSS, PhilHealth, and HDMF
Corporate HMO Plan for all full-time PH employees after two months of tenure
Monthly rice subsidy
Headspace app access
Bonus for presenting in the monthly speaker series