IT Technician

TEHORA inc.

. Diagnose and resolve technical issues related to workstations, network infrastructure, and security systems .

Posted 9/21/2026full-timeMontréal • CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and resolving technical issues related to workstations, network infrastructure, and security systems, while providing IT support in corporate environments. Proficient in monitoring technology infrastructure and implementing security solutions, with strong documentation and collaboration skills.

Highest-signal resume keywords

Network InfrastructureCybersecurity PrinciplesTechnical SupportDocumentation SkillsFluency in French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Issue DiagnosisNetwork Security SolutionsSystem MonitoringTechnology Configuration OptimizationIT Support

Soft Skills

Communication SkillsCollaboration SkillsAutonomyResourcefulnessResponsibility

Industry Keywords

Corporate IT SupportSecurity Incident PreventionOperational Process ImprovementTechnical Documentation

About the role

Key responsibilities & impact

Diagnose and resolve technical issues related to workstations, network infrastructure, and security systems
Participate in the implementation of new network and security solutions
Conduct regular monitoring of technology infrastructure
Participate in the detection and prevention of security incidents
Contribute to updating and optimizing technology configurations
Document technical interventions, procedures, and configurations
Collaborate with infrastructure, security, and user support teams
Provide technical support to users and internal teams
Participate in the continuous improvement of operational processes
Perform any other related activities required to fulfill the mandate

Requirements

What you’ll need

Hold a bachelor's degree in computer science or a related discipline
Have a minimum of ten (10) years of relevant experience
Have experience providing IT support in corporate environments
Have a good understanding of network infrastructure and cybersecurity principles
Be able to identify and resolve technical issues effectively
Experience monitoring systems and infrastructure is an asset
Demonstrate the ability to follow detailed procedures and maintain thorough documentation
Demonstrate autonomy, resourcefulness, and an excellent sense of responsibility
Possess excellent communication and collaboration skills
Demonstrate a consistent willingness to learn and adapt to new technologies
Be fluent in spoken and written French

Benefits

Comp & perks

Remote work and flexibility to accommodate family obligations
An entrepreneurial culture that encourages creativity and innovation
Flexible working hours, depending on the type of employment contract
Leave for illness and family events
Appropriate IT equipment and tools
A rewarding and motivating work environment
Social and environmental initiatives
Workplace learning program
Career development opportunities
Direct interaction with clients
A high degree of autonomy
Work-life balance