Technical Assistant I

Telemont

. Provide technical information on facilities for telephone system installations; .

Posted 9/24/2026full-timeCampinas • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills in maintaining accurate records and ensuring effective communication with customers and sales representatives. Capable of monitoring service processes and providing after-sales support to enhance customer satisfaction.

Highest-signal resume keywords

Record KeepingCustomer SupportOrder TrackingSales Process MonitoringInformation Quality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Organizational SkillsAttention to DetailCommunication Skills

Industry Keywords

Telephone System InstallationsService ActivationSales RegistrationCadastral PlansField Team Coordination

About the role

Key responsibilities & impact

Provide technical information on facilities for telephone system installations;
Check the status of pending orders for new installations by consulting internal controls, with the aim of identifying service alternatives;
Keep cable records, telephone directories, and cadastral plans up to date;
Monitor the time spent on each service;
Track the pre-assignment of facilities;
Review sales/registration documents and information submitted by sales representatives using a checklist;
Accurately register service coverage and address information, keeping the field team up to date;
Ensure the quality of information provided to customers and sales representatives to prevent churn and canceled sales;
Monitor the sales and registration process, from work order generation through service activation;
Ensure effective after-sales support by diagnosing potential failures in the information provided to customers;
Maintain the organization, cleanliness, and safety of the work area;
Perform other duties of a similar nature, level of complexity, and responsibility.

Requirements

What you’ll need

High school diploma.

Benefits

Comp & perks

Medical insurance;
Dental insurance;
Gym allowance;
Meal or food allowance;
Transportation allowance;
Life insurance;
Discounts at pharmacies and partner stores;
Monday-through-Saturday work schedule.