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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft 365 capabilities, focusing on enhancing productivity, security, and employee experience through effective consulting and training. Proficient in delivering workshops and presentations while translating technical solutions into business value.
Highest-signal resume keywords
Microsoft 365 Ecosystem KnowledgeCustomer Consulting ExperienceMicrosoft Certifications (MS-900, MS-102, SC-900)Defender, Intune, MFA, Conditional Access ProficiencyPresentation and Workshop Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft 365 AdministrationMicrosoft Secure ScoreTechnology AdoptionCustomer ICT Solutions SupportSecurity Improvement Prioritization
Soft Skills
Customer-Facing Role ExperienceCoordination with TeamsAbility to Translate Technical Capabilities
Tools & Technologies
TeamsExchange OnlineSharePointOneDrive
Certifications & Qualifications
MS-900MS-102SC-900
Industry Keywords
Productivity ImprovementSecurity EnhancementEmployee ExperienceBest-Practice PresentationsWebinarsHands-On Workshops
About the role
Key responsibilities & impact- Help customers turn Microsoft 365 capabilities into practical improvements in productivity, security, and employee experience
- Deliver Microsoft 365 capability reviews, best-practice presentations, webinars, and hands-on workshops
- Advise customers on Microsoft Secure Score and prioritize security improvements across MFA, Conditional Access, Intune, and Defender
- Consult customers on Microsoft 365 usage, administration, licensing, and service management questions
- Contribute to Microsoft campaigns, customer events, and technology adoption initiatives
- Coordinate with technical, sales, and project teams
- Support customer ICT solutions from initial needs assessment through coordination, implementation, and successful delivery
Requirements
What you’ll need- Experience in customer consulting, technology adoption, training delivery, workshops, or a similar customer-facing role
- Strong knowledge of the Microsoft 365 ecosystem, including Teams, Exchange Online, SharePoint, and OneDrive
- Practical understanding of Defender, Intune, MFA, and Conditional Access
- Ability to lead presentations and workshops
- Ability to translate technical capabilities into business value
- Ability to coordinate with technical, sales, and project teams
- Fluency in Lithuanian
- Professional working proficiency in English
- Microsoft certifications such as MS-900, MS-102, or SC-900 preferred
- Background and reference checks are part of the process
Benefits
Comp & perks- Additional health insurance and pension plans
- Workation: work from anywhere in the EU for up to 30 days per year
- Extra vacation days based on tenure (up to 5 additional days)
- Discounts on Telia services, including free home internet
- Partner offers and discounts (SPA, cafes, events)
- Telia Kids Club: summer camps for employees’ children
- Company-supported sports activities (yoga, basketball, running)
- Internal training, leadership programs and job shadowing to explore new roles
- Annual performance bonus