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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and troubleshooting network equipment, including Cisco and Juniper systems, while ensuring high-quality customer service and compliance with organizational policies. Capable of supporting project development and providing effective client feedback.
Highest-signal resume keywords
Network Equipment ConfigurationRouting And Switching TroubleshootingCCNA CertificationJNCIA CertificationService Provider Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Equipment ConfigurationRouting And SwitchingIPv4IPv6OSPFMPLSQinQClient Documentation ReviewWorkaround Solutions ImplementationProject Development Support
Soft Skills
Customer ServiceOrganizational AgilityInterpersonal RelationshipsTask QualitySelf-Development
Tools & Technologies
Cisco EquipmentJuniper EquipmentDatacom EquipmentNetwork Management Tools
Certifications & Qualifications
CCNAJNCIA
Industry Keywords
Service Provider EnvironmentComplianceKnowledge Base Management
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Review, update, and correct client documentation in the knowledge bases
- Implement workaround solutions
- Support the development of new projects
- Provide feedback to clients
- Participate in the on-call rotation according to the assigned schedule
- Install, configure, and maintain network equipment
- Work with a focus on customer service, organizational agility, self-development, organization and control, interpersonal relationships, task quality, and compliance with company policies and procedures
Requirements
What you’ll need- Education: Bachelor’s degree in Computer Networks, Computer Science, or a related field.
- Experience configuring Juniper, Cisco, and Datacom equipment is desirable
- CCNA and JNCIA certifications, or equivalent knowledge, are desirable
- Experience in a Service Provider environment is desirable
- Experience configuring and troubleshooting routing and switching (Cisco, Juniper, Huawei, Datacom), IPv4 and IPv6, and protocols or features such as OSPF, MPLS, and QinQ
Benefits
Comp & perks- Competitive Compensation
- Health Insurance
- Dental Insurance
- Meal or Food Voucher
- Group Life Insurance
- Performance Bonus
- Flexible Working Hours
- Optional Transportation Voucher
- Payroll-Deducted Loan
- Pharmacy Benefit
- Childcare Assistance
- Casual Day: Rain or shine, you can wear shorts to work every Friday
- Excellent location next to the train station and major access routes
- Long-Service Awards
