Application Analyst

Tenet Healthcare

. Organize and manage daily operational activities for athenaCollector, including application monitoring, configuration, troubleshooting, and issue resolution .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $68,640 - $106,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing operational activities for athenaCollector, including application configuration, troubleshooting, and issue resolution. Proficient in healthcare billing, revenue cycle management, and effective communication with diverse stakeholders.

Highest-signal resume keywords

AthenaCollector SupportHealthcare Billing KnowledgeRevenue Cycle ManagementApplication ConfigurationCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application MonitoringConfiguration ManagementTroubleshootingIssue ResolutionClaim Rules ImplementationWorkflow ConfigurationData Interface ManagementPayment PostingDenial Workflow ManagementAccounts Receivable Management

Soft Skills

Analytical SkillsOrganizational SkillsInterpersonal SkillsProblem-Solving SkillsEffective Communication

Tools & Technologies

AthenaOneBusiness ApplicationsRevenue Cycle Systems

Certifications & Qualifications

Bachelor’s Degree PreferredMotor Vehicle Records Check

Industry Keywords

Healthcare EnvironmentPractice ManagementProvider ConfigurationFee SchedulesPayer EnrollmentAmbulatory Operations

About the role

Key responsibilities & impact

Organize and manage daily operational activities for athenaCollector, including application monitoring, configuration, troubleshooting, and issue resolution
Serve as a primary point of contact for customer requests, incidents, and application support
Provide timely status updates and clear communication
Configure and maintain athenaCollector administrative tables, billing settings, fee schedules, allowable schedules, contracted rates, providers, departments, insurance packages, and medical groups
Support provider and department onboarding, offboarding, and configuration changes
Create, update, test, and implement application dictionaries, tables, claim rules, billing rules, and workflow configurations
Investigate and resolve claim, payment, denial, remittance, unpostable, accounts receivable, and patient balance workflow issues
Maintain charge, fee, and contracted-rate information across athenaCollector and connected systems
Support claim submission and denial-prevention workflows
Coordinate payment posting, remittance, credit balance, underpayment, zero-pay, and unapplied-credit issue resolution with revenue cycle teams and athenahealth
Assist with payer enrollment, provider number, department, insurance package, and credentialing-related configuration issues
Monitor interfaces, integrations, and inbound or outbound transactions; troubleshoot routing or data issues
Collaborate with revenue cycle teams, application teams, business owners, market leadership, end users, vendors, and support partners
Participate in application testing, release readiness, upgrades, implementations, workflow improvements, and adoption of consistent practices
Document configurations, procedures, decisions, issue resolutions, and user guidance
Provide application education, knowledge transfer, and end-user support
Participate in a rotating on-call support schedule
Perform other duties as assigned

Requirements

What you’ll need

Strong customer service orientation and clear communication with technical and non-technical stakeholders
Working knowledge of healthcare billing, practice management, revenue cycle, provider, department, charge, claim, payment, remittance, denial, and accounts receivable workflows
Strong analytical, organizational, interpersonal, and problem-solving skills
Ability to investigate application issues, identify root causes, coordinate resolution, and communicate risks or dependencies
Ability to work independently while collaborating across technical, operational, vendor, and revenue cycle teams
Ability to manage multiple priorities and meet deadlines in a changing healthcare environment
Effective written and verbal communication skills with attention to documentation and follow-through
Experience supporting locally hosted or web-based business applications
Experience supporting healthcare billing, practice management, revenue cycle, or related healthcare applications
Demonstrated ability to diagnose and resolve business and technical issues
Understanding of application configuration, system components, data interfaces, and integrated workflows
Ability to work directly with customers, vendors, internal technology teams, and business partners
Up to 20% travel required
Must pass a Motor Vehicle Records check
Bachelor’s degree preferred
Experience supporting athenaCollector or athenaOne preferred
Experience with provider and department configuration, fee and allowable schedules, claim rules, denial workflows, payment posting, or payer enrollment preferred
Experience supporting ambulatory operations or enterprise revenue cycle workflows in a healthcare environment preferred

Benefits

Comp & perks

Medical, dental, vision, disability, AD&D and life insurance
Paid time off (vacation & sick leave)
Discretionary 401k match
10 paid holidays per year
Health savings accounts
Healthcare and dependent flexible spending accounts
Employee Assistance program
Employee discount program
Pet insurance
Legal insurance
Accident and critical illness insurance
Long term care
Elder & childcare
Auto & home insurance
Colorado paid leave in accordance with Colorado’s Healthy Families and Workplaces Act