Learning & Development Specialist

Tenet Healthcare

. Deliver standardized new hire, technical, process, refresher, new process, and systems training through instructor-led virtual remote or classroom facilitation.

Posted 11/11/2026full-timeRemote • United StatesJuniorMid-Level💰 $54,912 - $87,776 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training delivery and curriculum development, with a strong focus on healthcare and revenue cycle management. Proficient in facilitating both classroom and virtual training sessions while effectively engaging participants and assessing training needs.

Highest-signal resume keywords

Training Needs AnalysisCurriculum DevelopmentHealthcare Revenue Cycle ManagementATD CertificationEpic (Resolute, Grand Central)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DeliveryCurriculum DevelopmentFacilitation SkillsKnowledge TransferClassroom ManagementVirtual Classroom ManagementCustomer ServiceAccounts ReceivableMS Office 365Video Conferencing

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationOrganizational SkillsInitiative

Certifications & Qualifications

ATD Certification

Industry Keywords

Patient ServicesPatient AccessRevenue Cycle ServicesPerformance ConsultingKey Performance IndicatorsService Level Agreements

About the role

Key responsibilities & impact

Deliver standardized new hire, technical, process, refresher, new process, and systems training through instructor-led virtual remote or classroom facilitation.
Provide training to supported business units and emerging clients.
Serve as a subject matter expert in at least one line of business.
Create and update training curricula as needed.
Create and record reports and other training activity documentation.
Represent the Learning & Development team in meetings with business partners, leadership, and project teams.
Conduct needs assessments with Process and Operations and recommend training solutions as a performance consultant.
Meet key performance indicators and service level agreements.
Perform other training-related duties as assigned.

Requirements

What you’ll need

High school diploma/GED is required.
Bachelor’s degree preferred.
2 - 3 years’ experience in training or leadership position in lieu of Bachelor’s degree.
Revenue cycle management experience preferred.
ATD Certification preferred.
Patient Services/Patient Access experience preferred.
Epic (Resolute, Grand Central) is a plus.
Accounts Receivable experience is a plus.
Strong customer service and personal, verbal, and written communication skills.
Effective collaboration with internal and external customers.
Understanding of healthcare and/or revenue cycle services.
Ability to conduct training needs analysis.
Skilled facilitation, questioning techniques, student engagement, and knowledge transfer.
Classroom and virtual classroom management skills.
Ability to work with minimal supervision and demonstrate initiative.
Ability to work under pressure, organize, and prioritize responsibilities.
Strong MS Office 365 and Teams or other video conferencing skills preferred.
Ability to lift 25-35 lbs. due to travel requirements.
Ability to communicate to large groups verbally and through various media.
May require 10% to 25% travel.
Required to pass a Motor Vehicle Record check.

Benefits

Comp & perks

Medical, dental, vision, disability, AD&D, and life insurance
Paid time off (vacation & sick leave)
Discretionary 401k match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Paid sick leave and other leave benefits are provided in accordance with applicable federal, state, and local laws.
Conifer University learning and development opportunities
Sign-on and relocation bonuses may be available for management level positions