Product Manager – Logistics

tensech

. Own the AI workflow for freight requests, quoting, booking, and shipment monitoring .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $160,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing AI workflows for freight operations, including quoting, booking, and shipment monitoring. Proficient in building and delivering software solutions that enhance operational efficiency and client collaboration.

Highest-signal resume keywords

AI Workflow ManagementExperience With LLMsSoftware Delivery For Operational TeamsFreight Forwarding KnowledgeProcess Data Model Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentAI ImplementationData Model AnalysisQuoting Systems DevelopmentPrototypingRequirements GatheringProcess MappingUser Flow CreationOperational Metrics EstablishmentClient Relationship Management

Soft Skills

CollaborationJudgmentCustomer Trust BuildingCommunicationProblem Solving

Tools & Technologies

AI ToolsTransport Management SystemsProcurement PlatformsCarrier Rate SourcesMarketplace Rate Sources

Industry Keywords

Freight ForwardingCustoms Brokerage3PLLogistics TechnologyOperational Data

About the role

Key responsibilities & impact

Own the AI workflow for freight requests, quoting, booking, and shipment monitoring
Deploy an agent into daily client use within the first two quarters
Establish baseline metrics and measure product improvements
Prevent information loss across operational handoffs and shipment changes
Capture expert operator judgment in the product
Define AI accuracy standards, evaluation sets, confirmation steps, and unsupervised-action limits
Decide which client-specific workflows become bespoke, configurable, or core product
Onboard second and third clients with less custom work
Conduct requirements-gathering sessions with pricing, operations, and finance teams
Create process maps, product specifications, and user flows for engineers
Build working client prototypes with AI tools
Own the relationship with the client's pricing lead
Handle nonstandard requests and post-confirmation shipment changes
Partner with in-house freight experts and help shape pricing
Observe client operations directly and document learnings, decisions, and specifications

Requirements

What you’ll need

5+ years building or delivering software for operational teams
At least one 0 to 1 product taken from nothing to real usage
Experience in a domain with genuinely messy pricing and operational data
Ability to understand process data models, system ownership, data freshness, and handoffs
Judgment about appropriate AI, human-in-the-loop, and deterministic workflow use
Hands-on experience building with LLMs, including prompting, retrieval, and evaluation
Ability to distinguish working demos from reliable systems
Ability to run customer working sessions and build customer trust
Ability to collaborate effectively with engineers
Working Spanish is a plus, not a requirement
Based in Miami, NYC, or Palo Alto
Willingness to travel on site with clients in the US and Latin America
Freight forwarding, customs brokerage, 3PL, or logistics technology background is a plus, not a requirement
Experience building quoting, rating, tariff, or pricing systems is a plus
Experience with transport management, rate management, procurement platforms, carrier rate sources, or marketplace rate sources is a plus
Experience shipping a product with a significant LLM component is a plus
Consulting or solutions delivery experience is a plus
Experience in Brazil or Mexico, or building for Latin American SMBs, is a plus

Benefits

Comp & perks

Equity
Medical, dental and vision
15 days paid time off
Learning and development budget
Hybrid work arrangement
On-site client travel opportunities