Field Application Engineer

Tenstorrent Inc.

. Serve as the technical bridge between Tenstorrent and customers across Southeast Asia .

Posted 10/31/2026full-timeRemote • SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in architecting and deploying AI/ML solutions, with strong capabilities in customer engagement and technical problem-solving. Proficient in translating complex AI concepts for diverse audiences while ensuring successful implementation and support of AI platforms.

Highest-signal resume keywords

AI/ML Solution ArchitecturePython ProgrammingExperience with PyTorch and TensorFlowField Application EngineeringCustomer Engagement

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Applicant Tracking System Keywords

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Hard Skills

AI/ML FrameworksGenerative AIModel DeploymentTraining and Fine-TuningCloud EnvironmentsC++CUDAParallel ProgrammingKernel DevelopmentHardware Installation

Soft Skills

Customer-FocusedProactive Problem SolverTrust BuildingTechnical CommunicationCollaboration

Industry Keywords

Southeast AsiaTechnical DiscoveryProof-of-Concept DeliveryPerformance OptimizationU.S. Export Compliance

Tech Stack

Tools & technologies

CloudPythonPyTorchTensorflowC++

About the role

Key responsibilities & impact

Serve as the technical bridge between Tenstorrent and customers across Southeast Asia
Work with customers, partners, sales, and global engineering teams to understand AI and machine learning workloads
Guide technical evaluations and deployments
Troubleshoot issues across hardware and software
Help customers realize the performance of Tenstorrent's AI platforms
Architect and deploy AI/ML solutions for customer use cases, including Generative AI and LLM applications
Lead customer engagement from pre-sales technical discovery and demonstrations through proof-of-concept delivery and production deployment
Collaborate with product development, engineering, research, sales, and business development teams
Help establish regional service capabilities and support growth of a Tenstorrent office in Southeast Asia
Travel throughout Southeast Asia for customer installations, maintenance, troubleshooting, demonstrations, and proof-of-concept delivery

Requirements

What you’ll need

Customer-focused technical professional able to build trust with application developers, engineering teams, and business stakeholders
Comfortable translating complex AI/ML hardware and software concepts for technical and non-technical audiences
Proactive and self-directed problem solver able to coordinate internal teams, external service providers, and customer stakeholders across Southeast Asia
Willing and able to travel to customer sites for installations, maintenance, troubleshooting, demonstrations, and proof-of-concept delivery
5+ years of working experience with both hardware and software technology around AI
Experience as a Field Application Engineer, Application Engineer, Sales Engineer, Solutions Architect, or similar customer-facing technical role focused on AI/ML software and hardware
Strong Python programming skills
Deep familiarity with AI/ML frameworks such as PyTorch and TensorFlow
Experience with Generative AI, LLMs, vision models, model deployment, training, or fine-tuning preferred
Experience designing scalable AI solutions and deploying applications in cloud environments
Experience physically installing, moving, and repairing servers, accelerator cards, and PCIe devices
Bachelor's degree or higher in Computer Science, Engineering, or a related field
Experience with C++, CUDA, parallel programming, or kernel development is a plus
English, Mandarin, and Malay language proficiency would be a plus
Offer contingent upon eligibility to access U.S. export-controlled technology and compliance with applicable U.S. export laws

Benefits

Comp & perks

Highly competitive compensation package
Benefits
Equal opportunity employer