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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in electronics with a strong focus on troubleshooting, calibration, and maintenance of RF test equipment. Proven ability to provide exceptional customer support and maintain high standards of quality and satisfaction.
Highest-signal resume keywords
5 Years+ Hands-On Electronics ExperienceRF Test Equipment ProficiencyTroubleshooting and Problem-Solving SkillsBachelor’s Degree in Electrical/Electronic EngineeringExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CalibrationMaintenanceTroubleshootingFailure AnalysisPower-On ChecksConfigurationFunctional TestingSite Acceptance TestingAssembly and DebuggingDiagnostic Tools
Soft Skills
Customer Support EnthusiasmAttention to DetailGoal OrientedAssertiveEffective Communication
Tools & Technologies
OscilloscopesNetwork AnalyzersPower MetersSpectrum AnalyzersRF Signal GeneratorsTest StationsCapital-Intensive Test Equipment
Industry Keywords
Electrical EngineeringElectronicsWireless TechnologyOptical/PhotonicsHigh-Speed Test Solutions
About the role
Key responsibilities & impact- Coordinate with customers for RMA service, logistics, status feedback, and shipment arrangements
- Perform routine repair, calibration, upgrades, and preventive maintenance
- Travel domestically and internationally for customer product installation and quality support
- Travel to customer sites for installations, onsite service, training, and key-account support
- Confirm site readiness, including power, grounding, network, cabling, tools, spares, and safety requirements
- Unpack, assemble, cable, and connect chassis, modules, racks, accessories, and peripherals
- Perform power-on checks, configuration, calibration/alignment, functional testing, and site acceptance testing
- Obtain customer sign-off after installation and acceptance
- Serve as the primary onsite technical contact and manage issues through verified closure
- Troubleshoot test stations, test fixtures, and test applications in lab and production environments
- Diagnose hardware faults at system and subassembly level
- Replace approved field-replaceable units, including power supplies, fans, PCBs, modules, cables, and mechanical assemblies
- Isolate hardware, software, firmware, configuration, fixture, and cabling faults using diagnostic tools and reference hardware
- Maintain accurate service data, Service Cases, RMAs, shipments, and contract dates in the system
- Collaborate with internal field services and applications teams and support local/regional customers
- Perform calibration and maintenance of test stations and capital-intensive test equipment
- Assemble, disassemble, and debug minor mechanical issues
- Support ad-hoc requests from management
Requirements
What you’ll need- Basic electrical / electronic background
- Wireless and optical/photonics background is ideal
- 5 years+ hands-on electronics experience (e.g., technician, engineer, lab work, etc.)
- Specific experience with RF test equipment, including oscilloscopes, network analyzers, power meters, spectrum analyzers, and RF signal generators
- Optical test and high-speed test solution experience/equipment is an added advantage
- Good troubleshooting, failure analysis, and problem-solving skills
- Excellent communication skills, able to describe a problem and the solving process effectively
- Commitment to a high standard of work and customer satisfaction
- Goal and results oriented, assertive, and hardworking
- Computer literate
- Good English in both verbal and written communication
- Speaking Chinese is an added advantage
- Enthusiasm for customer support and persistent attention to detail and quality
- Bachelor’s degree or Diploma in Electrical/Electronic Engineering
- Candidates with another engineering or computer science background with relevant experience may also apply
- Must be local to the position location; relocation is not provided
- Position is not eligible for visa sponsorship
Benefits
Comp & perks- Domestic / international travel opportunities for customer product installation and quality support
- Customer-facing technical support experience
- Cross-functional collaboration and hands-on work in Service Engineering lab
- Opportunities to work with wireless, optical/photonics, and high-speed test solutions