ROI Clerk – Release of Information

Ternium Revenue Cycle Management

. Request, retrieve, and obtain medical records from hospitals, healthcare providers, and other designated sources to support attorney case preparation .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing medical records and ensuring compliance with HIPAA regulations while maintaining confidentiality. Proficient in organizing documentation and effectively communicating with healthcare providers to support legal case preparation.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceAttention To DetailOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical RecordsRelease Of InformationHealthcare AdministrationMedical BillingDocumentation Accuracy

Soft Skills

Time ManagementProfessional CommunicationIndependence

Tools & Technologies

Microsoft OfficeElectronic Document Management Systems

Industry Keywords

Protected Health InformationHealthcare ProvidersLegal Team SupportInsurance Claim Denials

About the role

Key responsibilities & impact

Request, retrieve, and obtain medical records from hospitals, healthcare providers, and other designated sources to support attorney case preparation
Review requests and documentation to ensure appropriate medical records are obtained for each case
Follow up with healthcare facilities and medical records departments regarding outstanding requests
Track and document record requests, receipt dates, and outstanding items to ensure timely completion
Organize, label, and maintain electronic medical records and supporting documentation for attorney review
Verify records for completeness and accuracy, identify missing or incomplete documentation, and request additional information as needed
Maintain confidentiality and security of protected health information (PHI) in accordance with HIPAA and applicable privacy requirements
Support Ternium RCM’s legal team in pursuing healthcare insurance claim denials and disputes

Requirements

What you’ll need

High school diploma or equivalent required
Previous experience in medical records, release of information (ROI), healthcare administration, medical billing, or a related field preferred
Strong attention to detail and ability to maintain accurate records and documentation
Excellent organizational and time management skills, with ability to manage multiple requests and deadlines
Strong written and verbal communication skills, including ability to follow up professionally with healthcare providers
Basic computer skills and proficiency with Microsoft Office and electronic document management systems
Ability to handle confidential information responsibly and work independently in a remote environment

Benefits

Comp & perks

Work from anywhere within the United States
$15.00 per hour, commensurate with experience
401(k) with corporate match
Comprehensive health, dental, and vision insurance
Flexible schedule
Paid time off
Professional development
Mentorship
Advancement opportunities within a growing company
Life insurance
Performance-based bonuses