FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Treasury Product Support Manager
Texas Gulf Bank. Serve as a key resource for the Bank’s Treasury Management products and digital banking solutions, focusing on Online Banking and related Treasury services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Treasury Management products and digital banking solutions, with a strong focus on customer onboarding, product implementation, and operational efficiency. Proficient in managing system access, product configurations, and providing exceptional customer service.
Highest-signal resume keywords
Treasury Management ExperienceDigital Banking SolutionsProduct ImplementationCustomer OnboardingAnalytical Troubleshooting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product AdministrationSystem AdministrationRisk MonitoringOperational ControlsElectronic PaymentsACH OriginationRemote Deposit CaptureWire ServicesBill PaymentAccount Analysis
Soft Skills
Customer ServiceCommunication SkillsInterpersonal SkillsOrganizational SkillsAttention to Detail
Tools & Technologies
Jack HenryBannoSilverLakeMicrosoft 365Banking SystemsReporting Tools
Industry Keywords
Treasury ManagementDigital BankingDeposit OperationsCash ManagementFinancial Services Technology
About the role
Key responsibilities & impact- Serve as a key resource for the Bank’s Treasury Management products and digital banking solutions, focusing on Online Banking and related Treasury services
- Support product administration, implementation, customer onboarding, training, troubleshooting, vendor coordination, reporting, risk monitoring, and product enhancements
- Support Online and Mobile Banking, ACH Origination, Positive Pay, Remote Deposit Capture, Wire Services, Bill Payment, and Account Analysis
- Coordinate customer implementations and training
- Administer product access and system controls
- Resolve complex product issues
- Support vendor releases and enhancements
- Identify opportunities to improve product adoption, service, and operational efficiency
- Collaborate across the Bank to ensure products are delivered securely and efficiently while providing a positive customer experience
Requirements
What you’ll need- Associate degree from a two-year college or university, or an equivalent combination of education and relevant experience
- Relevant banking experience in Treasury Management, Digital Banking, Deposit Operations, Cash Management, financial services technology, or a related operational area
- Experience with product implementations, customer onboarding, system administration, training, or issue resolution
- Experience with Jack Henry, Banno, SilverLake, electronic payments, or Treasury Management platforms is preferred
- Strong customer service, communication, and interpersonal skills
- Excellent organizational skills with the ability to manage multiple priorities, implementations, and support needs
- Strong analytical and troubleshooting skills
- Attention to detail when managing system access, product configurations, documentation, and operational controls
- Ability to effectively train and support customers and Bank employees
- Ability to work independently while collaborating across departments and with third-party service providers
- Working knowledge of digital banking, electronic payments, access controls, and fraud prevention practices
- Ability to adapt to changing technology, product offerings, regulatory requirements, and customer needs
- Advanced proficiency in Microsoft 365 and ability to learn banking systems and reporting tools