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Senior Trainer
Texas Mutual Insurance Company. Design, develop, coordinate, and deliver operational readiness and staff development programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and curriculum development, with a strong focus on adult learning techniques and training delivery. Proficient in managing learning management systems and fostering effective communication across all levels of management.
Highest-signal resume keywords
Instructional DesignCurriculum DevelopmentTexas Workers Compensation Claim HandlingLearning Management SystemsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Curriculum DesignTraining DeliveryAdult Learning TechniquesMentoringCoaching
Soft Skills
Interpersonal SkillsCommunication SkillsTeam CollaborationPrioritization Skills
Tools & Technologies
WorkdayPegasystemsAdobe Creative SuiteMicrosoft Products
Industry Keywords
Operational ReadinessStaff Development ProgramsPolicyholder ServicesClaims Staff TrainingTrainee Program
About the role
Key responsibilities & impact- Design, develop, coordinate, and deliver operational readiness and staff development programs
- Train Policyholder Services and claims staff
- Own and support the Trainee Program
- Provide ongoing staff training
- Support the Floater Adjuster Program
- Handle curriculum design
- Administer the Learning Management System
- Manage department communications and PEGA
- Collaborate in a team environment
- Travel occasionally to regional offices in Lubbock, Dallas, and Houston
Requirements
What you’ll need- Bachelor's degree or equivalent education, training, or experience
- Texas workers compensation claim handling experience
- 4 or more years of work experience in instructional design, curriculum development, training delivery, or equivalent education, training, or experience
- Demonstrated experience mentoring, coaching, and consulting (preferred)
- Thorough knowledge of adult learning techniques
- Demonstrated experience with learning management systems, including Workday preferred
- Experience with related technologies such as Pegasystems, Adobe Creative Suite, and Microsoft products
- Strong project management and prioritization skills
- Strong interpersonal skills
- Demonstrated experience communicating with all levels of management
- Texas residency required
- Ability to travel occasionally to regional offices
Benefits
Comp & perks- Excellent benefits
- Opportunities to volunteer in the community
- Professional development
- Modern office
- Partial work-from-home work week
- Employee events
- On-site fitness center
- Relocation assistance
- Annual performance bonus and merit-based pay increase
- Lifestyle Savings Account ($1,000 per year)
- Automatic 4% employer contribution to retirement plan
- 401k plan with 100% employer match up to 6%
- Student loan repayment matching in 401k plan
- Three weeks’ time off for vacation
- Nine paid holidays and two personal days each year
- Day one health, Rx, vision and dental insurance
- Life and disability insurance
- Flexible spending account
- Pet insurance and pet Rx discounts
- Free on-site gym, fitness classes, and health and wellness resources
- Free identity theft protection
- Free student loan repayment and refinancing consultation
- Professional development and tuition reimbursement
- Employee referral bonus
- Free onsite snacks