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TGS

Commercial Process Consultant

TGS

. Lead commercial process analysis and engage with global and local market stakeholders .

Posted 10/7/2026contractRemote • Portugal, Italy, Spain, Czechia, United States, Belgium, GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in business analysis and process consulting within pharmaceutical commercial operations, with a strong focus on process mapping, requirements management, and customer engagement. Proficient in transitioning CRM systems and collaborating with global stakeholders to ensure effective process implementation.

Highest-signal resume keywords
Business AnalysisProcess MappingVeeva CRM TransitionRequirements ManagementPharmaceutical Commercial Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Process MappingRequirements ManagementAcceptance Criteria DevelopmentBPMNAgile MethodologySalesforceVeeva CRMVault CRMBusiness TestingDocumentation
Soft Skills
Stakeholder EngagementFacilitationCollaborationCommunicationProblem Solving
Tools & Technologies
JiraConfluenceVeeva CRMVault CRM
Certifications & Qualifications
Veeva Certifications
Industry Keywords
Pharmaceutical OperationsCustomer EngagementSegmentationTargetingCall PlanningReportingConsent ManagementAccess Dependencies

Tech Stack

Tools & technologies
Vault

About the role

Key responsibilities & impact
  • Lead commercial process analysis and engage with global and local market stakeholders
  • Facilitate workshops, gather requirements, challenge local variations, and document agreed exceptions
  • Develop process maps, process narratives, business rules, requirements, and acceptance criteria
  • Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts
  • Review solution demonstrations and clarify requirements with project and platform teams
  • Maintain decisions, dependencies, exceptions, and requirements traceability
  • Support business testing and prepare relevant handover documentation

Requirements

What you’ll need
  • 5+ years of experience in business analysis or process consulting
  • 3+ years of experience in pharmaceutical commercial operations or customer engagement
  • 2+ years of hands-on experience with Salesforce-based Veeva CRM processes
  • Experience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project
  • Experience working across multiple markets and directly with field users and global process owners
  • Strong experience in process mapping, requirements management, and acceptance-criteria development
  • Knowledge of segmentation, targeting, call planning/reporting, customer follow-up, consent, and access dependencies
  • Experience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus
  • German or French is a plus

Benefits

Comp & perks
  • Remote work arrangement
  • Contract engagement
  • Approximately 3 days/week allocation