Property Support Manager

Tharaldson Hospitality Management

. Perform the essential functions of an Assistant General Manager or Operations Manager/Supervisor when assigned leadership is unavailable .

Posted 11/7/2026full-timeUnited StatesJunior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and operational management capabilities in hotel environments, with a focus on team development, customer service excellence, and effective problem-solving. Proven ability to adapt to diverse operational challenges while maintaining high standards of service and cleanliness.

Highest-signal resume keywords

Hotel Management ExperienceLeadership SkillsCustomer Service SkillsConflict Resolution SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ManagementStaffing EvaluationTraining and DevelopmentProblem-SolvingTime ManagementDelegationPhysical Task Performance

Soft Skills

Communication SkillsAdaptabilityProfessionalismDependabilityPositive Attitude

Certifications & Qualifications

High School Diploma or EquivalentValid Driver's License

Industry Keywords

Multi-Brand Hotel ExperienceGuest ServiceSanitation StandardsOccupancy EvaluationFranchise Standards

About the role

Key responsibilities & impact

Perform the essential functions of an Assistant General Manager or Operations Manager/Supervisor when assigned leadership is unavailable
Provide operational and supervisory support to General Managers as directed by the Regional Director of Operations or other above-property leadership
Assist Regional Directors of Operations and corporate leadership with special projects and operational initiatives
Work closely with Front Office and Housekeeping teams to evaluate occupancy, staffing needs, schedules, and labor levels
Provide hands-on leadership and support to hotel teams during periods of staffing or operational need
Supervise hotel associates in the absence of other hotel management
Support training, coaching, and development of hotel team members
Maintain high standards of cleanliness, safety, sanitation, and guest service
Assist with resolving guest and employee concerns professionally and effectively
Follow company policies, franchise standards, and standard operating procedures
Adapt quickly to different hotel environments, teams, brands, and operational challenges
Identify opportunities to improve hotel operations, productivity, service, and team performance
Participate as an active member of the hotel management and supervisory team
Complete other duties and special projects as assigned

Requirements

What you’ll need

At least 1 year of hotel management or supervisory experience required
Multi-brand hotel experience preferred, including Hilton, Hyatt, IHG, Marriott, or similar
Strong leadership, communication, and problem-solving skills
Ability to quickly adapt to new environments and establish effective working relationships
Strong customer service and conflict-resolution skills
Ability to coach, develop, and motivate team members
Strong organizational and time-management skills
Ability to delegate effectively and prioritize competing demands
Professionalism, dependability, sound judgment, and a positive attitude
Ability to work independently while collaborating effectively with hotel and above-property leadership
High school diploma or equivalent required
Ability to travel extensively, including overnight and extended stays, based on operational needs
Reliable transportation and a valid driver's license
Must be available to work nights, weekends, and holidays based on property needs
A minimum of 50 hours per week is expected, based on operational requirements
Regular and punctual attendance is essential
Ability to lift up to 15 pounds regularly and occasionally lift up to 50 pounds
Ability to perform physical tasks associated with hotel operations as needed

Benefits

Comp & perks

Career advancement opportunities
Competitive pay
Employee hotel discounts
Daily Pay Option
Flexible work opportunities based on business needs
Comprehensive benefits for you and your family, including Medical, Dental, Vision, 401(k), and Profit Sharing
Paid Vacation
Exposure to multiple hotel properties and brands
Opportunities to develop leadership and operational experience