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System Administrator
The 20 MSP. Maintain, configure, and ensure reliable operation of computer systems, network servers, workstations, and networking equipment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT administration, including support for Microsoft technologies, Active Directory, and virtualization. Proven ability to troubleshoot complex networking issues and implement IT strategies effectively.
Highest-signal resume keywords
Microsoft Technologies SupportActive Directory ManagementVirtualization TechnologiesIT Administration ExperienceHelpdesk Operations Best Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows Server AdministrationMicrosoft 365 AdministrationIntune ManagementFirewall ManagementScripting and AutomationNetworking ProtocolsSystem AdministrationDocumentation PlatformsTroubleshooting HardwareTroubleshooting Software
Soft Skills
Problem SolvingCommunicationTeam LeadershipCustomer Service
Tools & Technologies
VMwareHyper-VKaseya BMSKaseya VSAIT Glue
Certifications & Qualifications
Microsoft CertificationsIT Certifications in Networking
Industry Keywords
IT InfrastructureNetworking EnvironmentsDisaster Recovery ProtocolsData ProtectionGroup Policy
Tech Stack
Tools & technologiesAzureDNSVMware
About the role
Key responsibilities & impact- Maintain, configure, and ensure reliable operation of computer systems, network servers, workstations, and networking equipment
- Install and upgrade computer components and software
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing issue impact
- Provide documentation and technical specifications to the Project Team and Manager for planning and implementing new or upgraded IT infrastructure
- Lead desktop and helpdesk support efforts
- Resolve desktop application, workstation, and related equipment problems in a timely manner with limited disruption
- Travel onsite to client locations as needed, estimated at 1–2 visits per week, to provide hands-on technical support, troubleshoot issues, and implement solutions ensuring continuity of services
Requirements
What you’ll need- Support for Microsoft technologies, including Windows Servers (FSMO, DNS, DHCP, etc.)
- Active Directory and Azure AD
- Microsoft 365 administration, including Exchange, SharePoint, OneDrive, and Teams Online
- Intune management
- Virtualization technologies, including VMware and Hyper-V
- Firewall management and troubleshooting
- Knowledge and experience with complex networking environments
- Deep understanding of Active Directory, Group Policy, and file sharing
- Experience with all modern operating systems
- Experience with documentation platforms such as IT Glue
- Experience with Kaseya BMS and VSA
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 4-6 years of IT administration experience
- System administration and IT certifications in Microsoft, or other network related fields are a plus
- Working knowledge of virtualization, VMWare, Hyper-V, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
- Consistent hand and finger dexterity necessary to operate computer equipment
- Consistently required to sit, stand, walk, talk, hear, and see
- Routine use of hands to type
- Consistent vision abilities required; close vision, depth perception, and ability to focus
- May require travel dependent on company needs
- Occasional need to lift and/or move up to 30 pounds
Benefits
Comp & perks- No explicit benefits, perks, or compensation extras stated