System Administrator

The 20 MSP

. Maintain, configure, and ensure reliable operation of computer systems, network servers, workstations, and networking equipment .

Posted 10/7/2026full-timeSouthfield • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT administration, including support for Microsoft technologies, Active Directory, and virtualization. Proven ability to troubleshoot complex hardware and software issues while providing exceptional desktop and helpdesk support.

Highest-signal resume keywords

IT Administration ExperienceMicrosoft Technologies SupportActive Directory ManagementVirtualization TechnologiesHelpdesk Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows Server AdministrationActive DirectoryMicrosoft 365 AdministrationIntune ManagementVMwareHyper-VFirewall ManagementScripting and AutomationDocumentation PlatformsNetworking Protocols

Soft Skills

Problem SolvingCommunicationTeam Support

Tools & Technologies

Kaseya BMSKaseya VSAIT Glue

Certifications & Qualifications

IT Certifications in MicrosoftNetwork-Related Certifications

Industry Keywords

IT InfrastructureHelpdesk Best PracticesData ProtectionDisaster Recovery ProtocolsComplex Networking Environments

Tech Stack

Tools & technologies

AzureDNSVMware

About the role

Key responsibilities & impact

Maintain, configure, and ensure reliable operation of computer systems, network servers, workstations, and networking equipment
Install and upgrade computer components and software
Troubleshoot hardware and software errors using diagnostics; document problems and resolutions, prioritize problems, and assess issue impact
Provide documentation and technical specifications to the Project Team and Manager for planning and implementing new or upgraded IT infrastructure
Lead desktop and helpdesk support efforts
Resolve desktop application, workstation, and related equipment problems promptly with limited disruption
Travel onsite to client locations as necessary to provide hands-on technical support, troubleshoot issues, and implement solutions
Support internal teams and client environments

Requirements

What you’ll need

Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
4-6 years of IT administration experience
Support for Microsoft technologies, including Windows Servers (FSMO, DNS, DHCP, etc.)
Active Directory and Azure AD
Microsoft 365 administration, including Exchange, SharePoint, OneDrive, and Teams Online
Intune management
Virtualization technologies, including VMware and Hyper-V
Firewall management and troubleshooting
Knowledge and experience with complex networking environments
Deep understanding of Active Directory, Group Policy, and file sharing
Experience with modern operating systems
Experience with documentation platforms such as IT Glue
Experience with Kaseya BMS and VSA
System administration and IT certifications in Microsoft or other network-related fields are a plus
Working knowledge of virtualization, VMware, Hyper-V, or equivalent
Strong knowledge of systems and networking software, hardware, and networking protocols
Experience with scripting and automation tools
Proven track record of developing and implementing IT strategy and plans
Strong knowledge of helpdesk and IT operations best practices, including security, storage, data protection, and disaster recovery protocols
Consistent hand and finger dexterity necessary to operate computer equipment
Ability to sit, stand, walk, talk, hear, and see; routinely type
May need to travel to client locations and lift/move up to 30 pounds