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The AA

Legal Advisor

The AA

. Manage a varied portfolio of legal expenses claims from initial assessment through to resolution .

Posted 11/4/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing legal expenses claims, providing accurate legal advice, and negotiating legal costs. Proficient in handling complex legal issues while maintaining clear communication with policyholders and legal professionals.

Highest-signal resume keywords
Law Degree (LLB)Legal Executive QualificationAbility To Analyse Complex Legal IssuesExperience In Legal Or Insurance EnvironmentProficiency With Microsoft Word And Outlook

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Legal AdviceClaims ManagementNegotiationLegal Cost ReviewClaims AssessmentFinancial Record MaintenanceNumeracy
Soft Skills
Clear CommunicationCustomer ServiceOrganizational SkillsIndependence
Industry Keywords
Legal Expenses ClaimsEmployment DisputesProperty DisputesPersonal InjuryClinical NegligenceContractual DisputesMotor Prosecution Defence

About the role

Key responsibilities & impact
  • Manage a varied portfolio of legal expenses claims from initial assessment through to resolution
  • Provide clear, accurate legal advice by telephone to policyholders
  • Assess and decide whether to accept or decline legal expenses claims
  • Manage claims through their lifecycle and review funding decisions as cases progress
  • Liaise with policyholders, solicitors, counsel, costs draftsmen and underwriters
  • Review and negotiate legal costs with solicitors
  • Arrange legal costs payments accurately and promptly
  • Maintain reliable claims records and appropriate financial reserves
  • Handle claims involving employment and property disputes, personal injury, clinical negligence, contractual disputes and motor prosecution defence

Requirements

What you’ll need
  • A law degree (LLB), Legal Executive qualification, LPC or equivalent qualification
  • Ability to analyse complex legal issues and give confident, accurate legal advice
  • Experience communicating directly with customers and delivering a helpful, professional service
  • Ability to manage a varied caseload, organise priorities and work independently
  • Clear written and verbal communication skills
  • Confidence to negotiate with solicitors
  • Good numeracy
  • Proficiency with Microsoft Word and Outlook
  • Previous experience working in a legal or insurance environment (nice to have)

Benefits

Comp & perks
  • Remote working arrangement
  • Annual bonus
  • Free AA breakdown membership from Day One
  • Access to a wide range of employee discounts
  • 25 days' annual leave plus bank holidays
  • Option to buy additional holiday
  • Up to 7% employer pension contribution
  • 50% discount for family and friends on AA breakdown membership
  • Discounts on AA products including car and home insurance
  • 24/7 GP access and wellbeing support for you and your family
  • Popular car salary sacrifice scheme