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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client relationship management and customer service skills within the insurance industry, ensuring a positive client experience through proactive communication and teamwork.
Highest-signal resume keywords
Insurance Industry ExperienceCustomer Service ExperienceClient Relationship ManagementProactive InitiativeTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive OutlookEngaging ApproachResilienceAdaptabilityHonesty
Industry Keywords
Commercial InsuranceClient Portfolio ManagementSales SupportEmployment ChecksHigh-Performing Workplace
About the role
Key responsibilities & impact- Support a designated client portfolio
- Act as the first point of contact for clients
- Build strong client relationships
- Support clients with queries as they arise
- Provide customer service and sales support to commercial insurance clients
- Contribute to an inclusive, respectful and high-performing workplace
Requirements
What you’ll need- Insurance Industry experience is essential
- Ability to bring your best self to work every day to give clients the best possible experience
- Proactive, use your initiative and demonstrate an entrepreneurial spirit
- Confidence working with clients by phone and email
- Customer service experience
- Ability to work well with a team
- Positive outlook, engaging and collaborative approach
- Resilience and adaptability to change
- Honesty and integrity
- Willingness to undergo relevant employment checks, including recent employment, address, credit history and standard criminal record checks
Benefits
Comp & perks- Holiday entitlement of 26 days plus bank holidays, increasing with length of service
- Opportunity to progress your career across the entire Everywhen family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, recognising outstanding talent across the group