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Account Manager
The Ardonagh Group. Manage a portfolio of small to mid-sized clients with a growth mindset .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong relationship-building and communication skills while managing client portfolios and delivering tailored solutions. Committed to driving growth and ensuring compliance in processes while promoting additional services.
Highest-signal resume keywords
Client Portfolio ManagementRelationship BuildingNegotiation SkillsMicrosoft Office ProficiencyCustomer-Focused Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Proactive AttitudeProfessionalismCommunication SkillsTeam CollaborationCustomer Service Orientation
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
Client ManagementSalesCustomer ExperienceComplianceBusiness Development
About the role
Key responsibilities & impact- Manage a portfolio of small to mid-sized clients with a growth mindset
- Build lasting relationships and deliver outstanding customer experiences
- Advise on new products and renewals
- Tailor solutions to client needs
- Negotiate with insurers to secure the best value
- Work to targets under an incentive scheme
- Promote additional services and identify new business opportunities
- Ensure processes are compliant and well-documented
- Contribute to an inclusive and high-performing workplace
Requirements
What you’ll need- Drive for growth and an attitude of “I will over IQ”
- Transferable skills from customer service, sales, hospitality, or similar roles
- Proactive, professional, and customer-focused mindset
- Strong communication and relationship-building abilities
- Comfortable using Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Ability to work independently and as part of a team
- Successful applicants must complete relevant employment checks, including verification of recent employment, address, credit history, and a standard criminal record check
- Commitment to uphold company values and act professionally and respectfully
Benefits
Comp & perks- Performance related bonus scheme
- Comprehensive training
- Structured career path
- Ongoing development
- Workplace that celebrates individuality and inclusion
- Generous incentive scheme
- Welcoming, inclusive culture
- Wellbeing support
- Opportunities for career progression and personal development
- Access to a wide range of employee benefits