Account Manager

The Ardonagh Group

. Manage a portfolio of small to mid-sized clients with a growth mindset .

Posted 11/9/2026full-timeSouthampton • United KingdomMid-LevelSenior💰 £27,000 - £29,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a proactive and customer-focused approach to managing client portfolios, delivering tailored solutions, and building lasting relationships. Skilled in negotiating with insurers and promoting additional services to drive growth and ensure compliance.

Highest-signal resume keywords

Client Portfolio ManagementRelationship BuildingNegotiation SkillsMicrosoft Office ProficiencyGrowth Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong CommunicationCustomer-Focused MindsetProactive ApproachAbility to Work IndependentlyTeam Collaboration

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Customer ExperienceComplianceSalesBusiness OpportunitiesIncentive Scheme

About the role

Key responsibilities & impact

Manage a portfolio of small to mid-sized clients with a growth mindset
Build lasting relationships and deliver outstanding customer experiences
Advise on new products and renewals
Tailor solutions to client needs
Negotiate with insurers to secure the best value
Work to targets under an incentive scheme
Promote additional services and identify new business opportunities
Ensure processes are compliant and well-documented

Requirements

What you’ll need

Drive for growth
Transferable skills from customer service, sales, hospitality, or similar roles
Proactive, professional, and customer-focused mindset
Strong communication and relationship-building abilities
Comfortable using Microsoft Office (Outlook, Word, Excel, PowerPoint)
Ability to work independently and as part of a team
Must complete relevant employment checks, including recent employment, address, credit history, and standard criminal record check

Benefits

Comp & perks

Performance related bonus scheme
No weekends, no evenings
Comprehensive training
Structured career path
Ongoing development
Workplace that celebrates individuality and inclusion
Wide range of employee benefits
Career progression and personal development opportunities