Branch Director

The Ardonagh Group

. Act as the senior leader at branch level with overall accountability for all aspects of branch business .

Posted 11/2/2026full-timeTonbridge • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing branch operations, driving sales growth, and ensuring compliance within the insurance industry. Proven ability to optimize resources, enhance customer outcomes, and maintain key stakeholder relationships while managing P&L budgets.

Highest-signal resume keywords

Sales Growth LeadershipP&L ManagementInsurance Industry ExpertiseClient Relationship ManagementRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L Budget ManagementSales PlanningBusiness Performance ImprovementMarket AnalysisRisk Management

Soft Skills

LeadershipCommunicationInterpersonal SkillsTeam MotivationFlexibility

Industry Keywords

Insurance IndustryConsumer DutyCross-SalesRetention StrategiesContinuous Improvement

About the role

Key responsibilities & impact

Act as the senior leader at branch level with overall accountability for all aspects of branch business
Deliver the local P&L and drive growth through improved retention, cross-sales, and new client sales
Set performance and behavioural standards and act as a role model
Lead and motivate the branch team, ensuring appropriate knowledge, skills, capacity, and resources
Provide strong leadership and implement the regional strategy
Oversee branch trading in line with budgets
Review markets and relevant sectors to identify opportunities, competitor performance, challenges, and external threats
Maintain key internal stakeholder relationships
Lead the team to deliver strong customer outcomes and meet Consumer Duty requirements
Collaborate with the Regional Director to achieve financial targets for the branch, region, and GI business
Lead risk management and implement plans to meet risk and quality assurance requirements
Monitor trends and implement actions and mitigations
Identify barriers to retention and new sales and promote business growth opportunities
Highlight operational needs to optimise the customer journey
Implement solutions, optimise resources, and manage workflow
Drive standardisation and continuous improvement tracked through meaningful management information

Requirements

What you’ll need

Experienced people leader with a strong track record of delivering sales growth and leading teams to deliver revenue targets within a regulatory framework
Demonstrable experience in a management role within insurance
Extensive knowledge of the insurance industry, specifically placement and insurer relationships
Proven track record of delivering top- and bottom-line performance and growth, organically and inorganically
Experience managing client relationships
Ability to improve business performance, income, and employee engagement within a regulated environment through effective sales planning
Strong commercial focus and financial awareness
Significant, proven experience managing a P&L budget
Robust understanding of business processes and performance levers
Ability to drive new ideas and innovation
Excellent communication and interpersonal skills
Flexibility to travel to various offices and attend meetings, including overnight stays
Must uphold professional and respectful workplace conduct
Must support an environment free from bullying, harassment, victimisation, and inappropriate behaviours

Benefits

Comp & perks

Equal opportunities employer with a diversity, equity and inclusion strategy
Inclusive working environment free from discrimination
Relevant employment checks conducted before commencement, including recent employment, address, credit history, and standard criminal record checks