Client Director

The Ardonagh Group

. Manage, retain and develop a diverse portfolio of clients through face-to-face sales and account management .

Posted 10/9/2026full-timeRemote • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client portfolio management, with a strong focus on technology and pensions. Capable of developing tailored solutions and driving growth through effective negotiation and communication skills.

Highest-signal resume keywords

CII GR1 CertificationIF7 CertificationPension Management Institute DiplomaClient Portfolio ManagementAdvanced Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pension ManagementAccount ManagementSales Strategy DevelopmentPricing MethodologyTender Proposal ResponseClient NegotiationBusiness Risk SolutionsPortfolio Growth StrategyProblem SolvingField-Based Client Engagement

Soft Skills

Organizational SkillsTeam CollaborationPressure ManagementTraining and DevelopmentVerbal Communication

Certifications & Qualifications

CII GR1IF7Pension Management Institute Diploma

Industry Keywords

General InsuranceEmployee BenefitsAdvisory EnvironmentClient RetentionDiverse Client Portfolio

About the role

Key responsibilities & impact

Manage, retain and develop a diverse portfolio of clients through face-to-face sales and account management
Deliver multiple services with expertise in technology and pensions
Manage relationships across General Insurance and International (WBN) networks
Drive growth within the existing client portfolio
Collaborate with internal departments to deliver tailored solutions for people and business risks
Take ownership of or become involved with prospective field-based clients to expand opportunities
Provide guidance on pricing methodology using industry expertise
Negotiate with providers to secure client-aligned terms
Respond to complex tender proposals with well-structured solutions
Develop and execute strategies to grow the new business pipeline
Support management in training and developing colleagues
Act as a key problem-solving resource for team challenges and complexities
Develop personal objectives collaboratively with the line manager

Requirements

What you’ll need

Must have CII GR1 and IF7
At least Pension Management Institute Diploma / Diploma / L2 / L3 L4 qualification(s)
Full, clean driving licence
Advanced understanding of employee benefits and their operation
Expert experience in a broking or advisory environment
Highly experienced in managing and maintaining a portfolio of clients
Advanced presentation, verbal and written communication skills
Well organised and able to respond well under pressure and meet deadlines

Benefits

Comp & perks

Equal opportunities, diversity, equity and inclusion strategy
Inclusive working environment free from discrimination
Environment that empowers people to bring their whole self to work and reach their full potential
Employment checks conducted before commencement, including verification of recent employment, address, credit history and a standard criminal record check