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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and customer service skills while effectively managing insurance policy queries and fostering customer relationships. Committed to achieving retention and renewal targets through a proactive and professional approach.
Highest-signal resume keywords
Strong Communication SkillsCustomer Service SkillsNegotiation SkillsInsurance ExperienceProfessionalism
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
ConfidencePositive ApproachProactive Approach
Industry Keywords
Insurance RenewalsPolicy QueriesCustomer NeedsRetention TargetsInclusive Workplace
About the role
Key responsibilities & impact- Speak with customers about their insurance renewals
- Understand customer needs and provide suitable solutions
- Handle policy queries and changes
- Build strong relationships and deliver outstanding service
- Work towards retention and renewal targets
Requirements
What you’ll need- Strong communication and customer service skills
- Confidence in handling conversations and negotiations
- A positive and proactive approach
- Insurance experience is desirable but not essential
- Successful applicants must complete relevant employment checks, including recent employment, address, credit history and a standard criminal record check
- Commitment to acting professionally and respectfully and contributing to an inclusive workplace
Benefits
Comp & perks- Holiday entitlement of 28 days plus bank holidays
- Opportunity to progress your career across the entire Everywhen family
- Gain professional qualifications to enhance your knowledge and career prospects
- Pension scheme
- 24-hour support for you and your families' physical and mental wellbeing
- Corporate perks including discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and more
- 1 day paid volunteering leave
- Ardonagh Community Trust (ACT) charity fundraising with donation matching
- Spotlight Awards
- Supportive team environment
- Career progression opportunities