Global Benefits Programme Coordinator

The Ardonagh Group

. Manage a portfolio of global employee benefits clients, focusing on service and retention .

Posted 10/23/2026full-timeUnited KingdomMid-LevelSenior💰 £39,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing global employee benefits portfolios, ensuring compliance with regulatory standards while delivering exceptional client service and support. Proficient in client relationship management and adept at identifying opportunities for service expansion and revenue generation.

Highest-signal resume keywords

Employee Benefits ManagementClient Relationship ManagementRegulatory ComplianceIF7 Or GR1 QualifiedMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Portfolio ManagementProgramme DesignPolicy AdministrationData AnalysisClient Proposals

Soft Skills

Written CommunicationVerbal CommunicationOrganizational SkillsProblem-SolvingAdaptability

Tools & Technologies

CRM SystemsMicrosoft Office

Certifications & Qualifications

Cert CII

Industry Keywords

Global Benefits ProgrammesBroking EnvironmentClient RetentionService ExpansionIn-Country Brokers

About the role

Key responsibilities & impact

Manage a portfolio of global employee benefits clients, focusing on service and retention
Support consultants with new business opportunities and client proposals
Deliver client work including renewals, programme design, and placing cover with providers
Act as a main point of contact for clients and international partners
Coordinate with in-country brokers and insurers to ensure programmes run smoothly
Handle policy administration accurately and on time
Identify opportunities to expand services and generate additional revenue
Use internal CRM systems to track activity, pipelines, and client work
Ensure all activity meets regulatory and company standards
Develop personal objectives in collaboration with the line manager

Requirements

What you’ll need

Strong experience in employee benefits, ideally in a global or broking environment
Proven track record of managing client relationships and portfolios
Good understanding of how global benefits programmes operate
Confident written and verbal communication skills
Strong organisation and ability to manage deadlines and priorities
Comfortable working with data, reports, and Microsoft Office tools
Experience supporting new business activity is a bonus
IF7 or GR1 qualified, or working towards Cert CII
Strong attention to detail and problem-solving ability
Ability to work independently and as part of a team
Adaptable and comfortable working in a changing environment
Proactive approach and willingness to suggest improvements and new ideas
Ability to travel to London or Southampton once a week or every other week
Successful applicants must pass employment checks, including recent employment, address, credit history, and standard criminal record verification