Survey Process Coordinator

The Ardonagh Group

. Allocate survey work based on workload, skills, location, and client requirements .

Posted 10/21/2026full-timeDorchester • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing survey work allocation, ensuring compliance with company policies, and supporting team training and onboarding. Proficient in technical documentation and client communication, with a commitment to maintaining accurate records and improving workflow processes.

Highest-signal resume keywords

Survey Work AllocationTechnical Documentation PreparationClient CommunicationOrganizational SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT SkillsKeyboard SkillsRisk Quality ChecksDatabase ManagementReport IssuanceWorkflow ImprovementProcess TestingClient Verification ReportingTechnical Helpdesk SupportRecord Keeping

Soft Skills

Organizational SkillsAttention to DetailSelf-MotivationCommunication SkillsMultitasking Ability

Certifications & Qualifications

Employment Background ChecksCriminal Record Checks

Industry Keywords

Client ProceduresGovernance StandardsService StandardsInclusive WorkplaceProfessional Conduct

About the role

Key responsibilities & impact

Allocate survey work based on workload, skills, location, and client requirements
Validate survey requests and ensure information accuracy
Issue reports according to client instructions and company procedures
Complete Risk Quality checks and manage reports through review processes
Maintain accurate records and databases
Monitor surveyor submissions and support workflow improvements
Resolve subcontractor queries
Maintain and distribute client procedures, instructions, and templates
Assist with new processes and procedural updates
Run client verification reports and resolve identified issues
Support onboarding and training of new team members
Manage the client inbox and allocate new work
Assist with testing processes and systems for new client launches
Provide technical helpdesk and email support
Prepare technical documents and reports using business systems
Ensure compliance with company policies, procedures, and governance standards
Meet individual performance targets and service standards
Prioritise and manage workload
Support the wider team with additional duties as required

Requirements

What you’ll need

Excellent IT and keyboard skills
Fantastic organisational skills
Great attention to detail
High levels of self-motivation
Brilliant communication skills
Ability to multitask
Relevant employment, address, credit history, and standard criminal record checks prior to commencing employment
Commitment to company values, professional and respectful conduct, and an inclusive workplace

Benefits

Comp & perks

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
Referral programme
Sick pay
Hybrid working opportunity after successful training completion