Associate Claims Consultant

The Baldwin Group

. Build relationships with clients with the goal of client retention .

Posted 10/30/2026full-timeUnited StatesMid-Level💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims management, client retention, and compliance with industry standards while fostering positive client relationships. Proficient in analyzing claims processes and implementing improvements to enhance efficiency and customer satisfaction.

Highest-signal resume keywords

Claims ManagementProperty & Casualty Insurance LicenseMS Office ProficiencyClient Relationship ManagementRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdjudicationClaims AnalysisData ReviewProcess ImprovementClaims Processing

Soft Skills

Effective CommunicationProfessionalism Under PressureOrganizational SkillsIndependencePatience

Tools & Technologies

Microsoft Office SuiteClaims Management Software

Certifications & Qualifications

Property & Casualty Insurance License

Industry Keywords

Client RetentionInsurance CoverageRegulatory RequirementsClaims ServicesEmerging Regulations

About the role

Key responsibilities & impact

Build relationships with clients with the goal of client retention
Develop and execute stewardship plans regarding claim services
Review, analyze, and determine the appropriate submission path for claims
Ensure prompt and accurate claims adjudication
Provide assistance and support to Claims Specialists and Analyst colleagues
Collaborate to ensure efficient claims processing and resolution
Review daily data to identify potential trends or challenges requiring managerial or underwriting review
Report findings accordingly
Deliver outstanding client service and foster positive client and customer relationships throughout the claims process
Ensure compliance with industry standards, company procedures, and regulatory requirements
Maintain confidentiality of sensitive information
Stay updated on industry trends, emerging regulations, and claims-management best practices
Contribute to process improvement initiatives to streamline claim handling, increase efficiency, and enhance customer satisfaction
Handle other related duties as assigned by the Claims Consultant or management

Requirements

What you’ll need

3+ year's experience in claims and insurance coverage knowledge
Must have Property & Casualty Insurance License or be willing to obtain any state required license within a specified time frame of starting employment with the firm
Proficient in MS Office Word and Excel
Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to learn new system programs, technologies, and other appropriate software systems
Ability to drive a claim from first intake through the process to satisfactory submission with minimal supervision
Ability to work independently and prioritize assignments
Effective oral and written communication skills
Ability to remain professional under pressure and display patience
Demonstrates the organization’s core values and behavior aligned with the firm’s culture