Communications Specialist

The Baldwin Group

. Collaborate with Enterprise Communications, IAS Marketing, and Operating Group leaders to develop and execute internal communication strategies .

Posted 9/16/2026full-timeTampa • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing internal communication strategies, managing multi-channel communication plans, and supporting organizational change initiatives. Proficient in content creation for various formats and skilled in utilizing communication platforms and tools to enhance employee engagement and reporting.

Highest-signal resume keywords

Internal Communication Strategy DevelopmentOrganizational Change CommunicationContent Creation and EditingSalesforce Marketing Cloud ProficiencyWebinar Hosting Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Communication PlanningContent WritingEditingProofreadingProject ManagementSurvey AnalysisDigital Communication ChannelsEmail Campaign ManagementMulti-Channel CommunicationAttention to Detail

Soft Skills

Verbal CommunicationWritten CommunicationStakeholder ManagementTime ManagementCollaboration

Tools & Technologies

Salesforce Marketing CloudMicrosoft Office SuiteZoomCventSurveyMonkeyPoppuloFirstUp

Certifications & Qualifications

Change Management Certification

Industry Keywords

Internal CommunicationsEmployee EngagementMarketingPublic RelationsOrganizational Change Initiatives

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Collaborate with Enterprise Communications, IAS Marketing, and Operating Group leaders to develop and execute internal communication strategies
Develop and execute multi-channel communication plans supporting organizational priorities and employee engagement
Support organizational change initiatives through internal communications and select external marketing efforts
Write, edit, and proof executive communications, town hall presentations, intranet content, email campaigns, sales initiatives, event communications, and leadership announcements
Develop content for webinars, podcasts, newsletters, training programs, cross-sell updates, and other business communications
Create, administer, and analyze colleague surveys
Plan, execute, and measure email, newsletter, town hall, webinar, intranet, and multi-channel communication initiatives
Support communications plans across Sales, Client Experience, and Marketing teams
Develop communication reporting and analysis and recommend improvements
Coordinate communication platforms, campaigns, adoption efforts, and performance tracking
Build, test, and distribute communications through Salesforce Marketing Cloud, intranet platforms, and other technologies
Coordinate regional newsletters and manage templates and distribution
Support virtual and in-person events, including webinar hosting and logistics
Maintain Communications team project schedules, workflows, and priorities
Manage concurrent projects, timelines, deliverables, and stakeholder expectations
Provide updates and reporting on communication activities, milestones, and outcomes
Draft and finalize sensitive compensation, operations, and organizational change communications with Communications, Human Resources, Legal, and business leaders

Requirements

What you’ll need

Bachelor's degree or an equivalent combination of education and relevant work experience
5+ years of experience in communications, marketing, public relations, or a related field
Experience supporting organizational change initiatives through communications required
Excellent verbal and written communication skills, including research, writing, editing, and proofreading
Strong attention to detail and ability to manage multiple deadlines and stakeholders in a fast-paced environment
Proficiency with AI-enabled productivity tools and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with webinar hosting and tools such as Zoom and Cvent
Ability to learn and utilize additional systems, software, and technologies as required
Change management certification preferred
Familiarity with Salesforce Marketing Cloud, Poppulo, FirstUp, or similar communication platforms preferred
Experience with SurveyMonkey preferred
Experience with Marketing Cloud, social media, SEO, content marketing, or related digital communication channels preferred

Benefits

Comp & perks

Hybrid work arrangement