Senior Claims Consultant – IAS

The Baldwin Group

. Serve as the primary workers' compensation claims consultant for a designated book of business .

Posted 9/17/2026full-timeRemote • California • United StatesSenior💰 $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workers' compensation claims management, including claims consulting, litigation management, and claims analytics. Proven ability to advocate for clients, analyze claim trends, and deliver executive-level presentations while maintaining exceptional client service.

Highest-signal resume keywords

Workers' Compensation Claims ManagementClaims Analytics and ReportingLitigation ManagementClient Advocacy and Relationship BuildingPresentation and Negotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AdministrationClaims ConsultingMulti-State Workers' Compensation ProgramsReserve PracticesMedical Management ProgramsComplex Claim ExposuresClaims Strategy DevelopmentData InterpretationRisk Exposure AnalysisAI Knowledge

Soft Skills

Exceptional Client ServiceCommunication SkillsNegotiation SkillsPresentation SkillsAbility to Manage Multiple Priorities

Tools & Technologies

Claims Analytics ToolsReporting Tools

Certifications & Qualifications

WCCAWCCPARMAICCPCU

Industry Keywords

Workers' CompensationClaims ConsultingInsurance BrokerageThird-Party AdministratorCalifornia Workers' Compensation LawsClaim Management Best Practices

About the role

Key responsibilities & impact

Serve as the primary workers' compensation claims consultant for a designated book of business
Advocate on behalf of clients with carriers, TPAs, defense counsel, and medical management vendors to drive favorable claim outcomes
Conduct claim file reviews and identify opportunities to reduce claim duration, improve reserve accuracy, and control total cost of risk
Monitor large-loss, catastrophic, and complex workers' compensation claims
Participate in claim strategy meetings and provide recommendations regarding return-to-work initiatives, litigation management, settlement opportunities, and claim resolution
Develop strong relationships with clients and become a trusted advisor on workers' compensation claim trends and best practices
Lead client claim review meetings and stewardship presentations
Interpret claims data and prepare executive-level reports and recommendations
Support client retention and growth initiatives through exceptional service and thought leadership
Collaborate with producers, account executives, and service teams to support new business and existing client opportunities
Analyze loss trends, reserve practices, and claim outcomes
Identify emerging claim trends and risk exposures impacting client programs
Partner with loss control and identify claim management strategies designed to reduce costs and improve program performance
Maintain a current understanding of workers' compensation laws, regulations, and industry trends
Provide technical guidance and mentoring to junior claims consultants and service team members
Stay informed regarding carrier claim practices, medical cost containment initiatives, and claim management best practices

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience
7+ years of workers' compensation claims handling, claims consulting, brokerage claims advocacy, TPA management, or carrier claims experience
Expertise in California workers' compensation claims with strong working knowledge of multi-state workers' compensation programs
Advanced knowledge of workers' compensation claims administration and litigation management
Experience reviewing reserves, claim strategies, medical management programs, and complex claim exposures
Strong presentation, negotiation, and communication skills
Proficiency with claims analytics and reporting tools
Ability to manage multiple priorities while maintaining exceptional client service
Experience working for an insurance brokerage, insurance carrier, self-insured employer, or third-party administrator
Professional designations desired such as WCCA, WCCP, ARM, AIC, CPCU
Experience preparing and delivering executive-level stewardship presentations
AI knowledge and experience
Travel may be required

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Baldwin Group Website LinkedIn All Job Openings 1001 - 5000 employees 💼 Consulting 🏥 Healthcare ⚖️ Legal 💰 $170M Post IPO debt on 2023-10 Consulting
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Legal The Baldwin Group is a national advisory firm specializing in risk management and insurance brokerage, offering comprehensive solutions for businesses and individuals. It provides commercial insurance, employee benefits, retirement consulting, private risk and wealth management services, plus specialty offerings like reinsurance and MGAs, tailoring strategies to protect assets and support growth. The firm emphasizes collaboration, market insights, and customized plans for companies across industries as well as high-net-worth individuals. Senior Claims Consultant – IAS 🔥 8 minutes ago 🏄 California – Remote 💵 $110k / year ⏰ Full Time 🟠 Senior 💼 Consultant 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the primary workers' compensation claims consultant for a designated book of business
Advocate on behalf of clients with carriers, TPAs, defense counsel, and medical management vendors to drive favorable claim outcomes
Conduct claim file reviews and identify opportunities to reduce claim duration, improve reserve accuracy, and control total cost of risk
Monitor large-loss, catastrophic, and complex workers' compensation claims
Participate in claim strategy meetings and provide recommendations regarding return-to-work initiatives, litigation management, settlement opportunities, and claim resolution
Develop strong relationships with clients and become a trusted advisor on workers' compensation claim trends and best practices
Lead client claim review meetings and stewardship presentations
Interpret claims data and prepare executive-level reports and recommendations
Support client retention and growth initiatives through exceptional service and thought leadership
Collaborate with producers, account executives, and service teams to support new business and existing client opportunities
Analyze loss trends, reserve practices, and claim outcomes
Identify emerging claim trends and risk exposures impacting client programs
Partner with loss control and identify claim management strategies designed to reduce costs and improve program performance
Maintain a current understanding of workers' compensation laws, regulations, and industry trends
Provide technical guidance and mentoring to junior claims consultants and service team members
Stay informed regarding carrier claim practices, medical cost containment initiatives, and claim management best practices 🎯 Requirements
Bachelor's degree or equivalent combination of education and experience
7+ years of workers' compensation claims handling, claims consulting, brokerage claims advocacy, TPA management, or carrier claims experience
Expertise in California workers' compensation claims with strong working knowledge of multi-state workers' compensation programs
Advanced knowledge of workers' compensation claims administration and litigation management
Experience reviewing reserves, claim strategies, medical management programs, and complex claim exposures
Strong presentation, negotiation, and communication skills
Proficiency with claims analytics and reporting tools
Ability to manage multiple priorities while maintaining exceptional client service
Experience working for an insurance brokerage, insurance carrier, self-insured employer, or third-party administrator
Professional designations desired such as WCCA, WCCP, ARM, AIC, CPCU
Experience preparing and delivering executive-level stewardship presentations
AI knowledge and experience
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