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Senior Client Executive, Employee Benefits
The Baldwin Group. Lead tactical and operational leadership in the design, development, implementation, administration, and communication of assigned client benefit plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client benefit plans, ensuring compliance with regulations such as ACA, FMLA, and ERISA, while providing strategic recommendations to meet clients' long-term objectives. Proven ability to lead teams, analyze claims data, and cultivate relationships with insurance partners.
Highest-signal resume keywords
Client Benefit Plan ManagementCompliance with ACA, FMLA, COBRA, ERISAData Analysis and ReportingTeam Leadership and MentorshipInsurance License Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims Data AnalysisClient ManagementRisk Management ConsultingPolicy StewardshipRevenue Generation
Soft Skills
Strong Communication SkillsInterpersonal SkillsPresentation SkillsCollaborative TeamworkAdaptability in Fast-Paced Environments
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft PublisherMicrosoft OutlookMicrosoft Word
Certifications & Qualifications
Certified Employee Benefits Specialist (CEBS)SPHRPHR
Industry Keywords
InsuranceBenefits AdministrationClient Relationship ManagementRegulatory ComplianceInsurance Company Partnerships
About the role
Key responsibilities & impact- Lead tactical and operational leadership in the design, development, implementation, administration, and communication of assigned client benefit plans
- Make recommendations based on clients’ long-term objectives
- Manage a book of business generating a minimum of $1M in revenue
- Manage policy activity and stewardship for the assigned book of business
- Analyze and report relevant claims data for larger accounts, identifying trends and comparing client data with industry benchmarks
- Ensure client benefits compliance and advise clients on the impact of the ACA and future government changes
- Maintain knowledge of government regulations and ensure compliance with FMLA, COBRA, ACA, ERISA, and other applicable laws and regulations
- Fulfill reporting and compliance requirements
- Provide training and mentorship to the Client Executive Team
- Manage large accounts independently without assistance from leadership or an Advisor
- Review accounts for additional insurance lines and year-round or renewal changes
- Cultivate relationships with insurance company partners
- Manage changing priorities and responsibilities
- Identify opportunities to improve the firm, business segment, and processes
- Escalate issues and discrepancies to appropriate leadership
- Complete special projects as assigned
Requirements
What you’ll need- Obtain and maintain state insurance license(s), as required by the State Department of Insurance, to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions
- Minimum of seven (7) years of insurance and/or benefits related experience, including leading a client management team
- Strong communication, presentation, and interpersonal skills
- Ability to work effectively in a collaborative team environment
- Intermediate to advanced knowledge of Microsoft apps: Excel, PowerPoint, Publisher, Outlook, and Word
- Ability to learn appropriate insurance company and firm software systems
- Bachelor’s degree in human resources management, Accounting, Finance, Business, or another related concentration is preferred
- Certified Employee Benefits Specialist (CEBS), SPHR, or PHR is preferred
- Ability to work in a fast-paced, multi-tasking environment