340B Implementation Administrator

The Cigna Group

. Lead, plan, and execute multiple SaaS implementation projects from customer engagement through launch .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $87,800 - $146,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading SaaS implementation projects, managing customer relationships, and coordinating cross-departmental initiatives. Proficient in data analysis, project management, and providing training and support for software solutions.

Highest-signal resume keywords

SaaS Implementation Project Management340B KnowledgePMP CertificationMS Office ExpertiseCustomer-Facing Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProject ManagementSoftware ConfigurationTroubleshootingDocumentation Creation

Soft Skills

Customer-FocusedMultitaskingPrioritizationMentoringVerbal and Written Communication

Tools & Technologies

SalesforceVerity Solutions DatabaseCloud-Based Software

Certifications & Qualifications

PMP Certification

Industry Keywords

340BPharmacy OperationsCustomer EngagementImplementation Success FactorsC-Suite Stakeholder Management

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Lead, plan, and execute multiple SaaS implementation projects from customer engagement through launch
Manage project stages, stakeholders, customer relationships, and implementation success factors
Assess customer data and manage extract setups, wholesaler integration, and software configurations
Provide software-function training and support transition to live operations and account management
Serve as the primary Verity program subject matter expert and coordinate additional product and technical resources
Coordinate with Sales during contract-to-implementation transitions
Conduct proactive customer communications and software demonstrations
Manage communications with internal and external C-suite stakeholders
Partner with Product Management, Product Development, Sales, Accounting, and Account Management
Lead project transition to account management
Follow and improve project and procedural workflows
Participate in implementation and cross-departmental initiatives
Maintain accurate internal documentation and create internal and client-facing documentation
Mentor others on 340B and Verity feature knowledge

Requirements

What you’ll need

BA or BS in business, healthcare, information systems, or related field or equivalent work experience
3+ years in a customer-facing technology implementation and project management, SaaS preferred
Experience in 340B and/or pharmacy operations desired
Project management experience; PMP certification desired
Experience with bringing remote customers aboard cloud based software offerings a major plus
Proven ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema
Strong experience with MS Office; expert Excel capability a must
Proven ability to communicate verbally and in written form at a high level
Able to prioritize tasks and work in a fast-paced environment
Ability to multitask and manage multiple discreet implementation projects simultaneously
Customer-focused, with demonstrated troubleshooting ability
Salesforce or similar CRM experience a plus
Home internet connection through cable broadband or fiber optic service with at least 10 Mbps download/5 Mbps upload when working remotely

Benefits

Comp & perks

Annual bonus plan eligibility
Medical insurance
Vision insurance
Dental insurance
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Remote work arrangement
Cable broadband or fiber optic internet service requirement for home working, with at least 10 Mbps download/5 Mbps upload