340B Implementation Administrator

The Cigna Group

. Lead, plan, and execute multiple SaaS implementation projects from customer engagement through launch .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $87,800 - $146,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading SaaS implementation projects, managing customer relationships, and facilitating effective communication with stakeholders. Proficient in data analysis, project management, and training customers on software functionalities.

Highest-signal resume keywords

SaaS Implementation Project Management340B KnowledgePMP CertificationExpert Excel CapabilityCustomer-Focused Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisSoftware ConfigurationCustomer TrainingImplementation Success FactorsStakeholder ManagementDocumentation CreationTroubleshootingCloud-Based Software ExperienceWholesaler Integration

Soft Skills

Verbal CommunicationWritten CommunicationMultitaskingPrioritizationCustomer Engagement

Tools & Technologies

MS OfficeSalesforceVerity Solutions DatabaseCloud-Based Software

Certifications & Qualifications

PMP Certification

Industry Keywords

340BPharmacy OperationsCustomer-Facing TechnologyImplementation WorkflowsAccount Management

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Lead, plan, and execute multiple SaaS implementation projects from customer engagement through launch
Manage project stages, stakeholders, customer relationships, and implementation success factors
Assess customer data and manage extract setups, wholesaler integration, and software configurations
Train customers on software functions and facilitate transition to live operation and account management
Serve as the primary Verity program subject matter expert and coordinate additional product and technical resources
Transition completed contracts from Sales to Implementation and communicate sales expectations
Facilitate customer and stakeholder communications and software demonstrations
Manage communications with internal and external C-suite stakeholders
Partner with Product Management, Product Development, Sales, Accounting, and Account Management
Lead project transitions to account management
Follow and improve project and procedural workflows
Participate in implementation and cross-departmental initiatives
Maintain and create internal and client-facing documentation
Mentor others on 340B and Verity product knowledge

Requirements

What you’ll need

BA or BS in business, healthcare, information systems, or related field or equivalent work experience
3+ years in customer-facing technology implementation and project management; SaaS preferred
Experience in 340B and/or pharmacy operations desired
Project management experience; PMP certification desired
Experience bringing remote customers aboard cloud-based software offerings is a major plus
Ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema
Strong experience with MS Office; expert Excel capability required
Proven ability to communicate verbally and in written form at a high level
Ability to prioritize tasks and work in a fast-paced environment
Ability to multitask and manage multiple discreet implementation projects simultaneously
Customer-focused troubleshooting approach
Salesforce or similar CRM experience is a plus
Cable broadband or fiber optic internet service with at least 10 Mbps download/5 Mbps upload for home working

Benefits

Comp & perks

Annual bonus plan eligibility
Medical insurance
Vision insurance
Dental insurance
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Remote work arrangement