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Account Executive, Employer & Employer Coalitions
The Cigna Group. Manage the overall contract and relationship with existing complex clients and their consultants .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, strategic account planning, and project leadership to drive customer satisfaction and retention. Proficient in financial analysis and effective communication to influence stakeholders and deliver tailored business solutions.
Highest-signal resume keywords
Client Relationship ManagementStrategic Account PlanningFinancial AnalysisProject ManagementEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisProject ManagementMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
NegotiationLeadershipProblem SolvingOrganizational SkillsCustomer-Centric Approach
Industry Keywords
Client RetentionCustomer SatisfactionAccount StrategiesConsultationCorporate Initiatives
About the role
Key responsibilities & impact- Manage the overall contract and relationship with existing complex clients and their consultants
- Own strategic renewal plans and develop long-term account strategies
- Lead growth and retention of current clients
- Identify business solutions that meet client needs and incorporate them into annual SPARC consultations
- Drive client retention, customer satisfaction, and corporate strategic goals for the assigned book of business
- Serve as the client expert and organizational resource
- Share best practices and contribute to developing others
- Provide forward-thinking leadership and lead projects and corporate initiatives
- Sell solutions, negotiate, educate, and influence clients, customers, and consultants
- Manage accounts and coordinate team efforts to maximize profitable sales and achieve targets
- Conduct and use financial analysis to evaluate and act on strategic opportunities
- Build customer relationships and deliver customer-centric solutions
- Communicate effectively with varied audiences and solicit internal and external feedback
- Analyze complex information, solve problems, assess risks and benefits, and secure resources cross-functionally
Requirements
What you’ll need- Bachelor’s degree in related field or 14+ years of experience
- 8+ years of relevant experience with Bachelor’s degree, or Master’s degree with 6+ years of relevant experience
- Strong PC skills including Microsoft Word, Excel, and PowerPoint
- Working knowledge of financials
- Strong project management skills
- Superior verbal and written communication and presentation skills
- Ability to negotiate, lead others, organize, analyze, and interpret information
- Ability to travel as needed to meet goals
- Cable broadband or fiber optic internet service with speeds of at least 10Mbps download/5Mbps upload when working from home
Benefits
Comp & perks- Medical, vision, and dental benefits starting on day one
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Incentive compensation plan eligibility
- Tobacco-free policy