Account Manager – Global Health Benefits

The Cigna Group

. Own a portfolio of approximately 35–50 global health accounts .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and client service within the global health sector, effectively managing a portfolio of accounts while utilizing Salesforce and consultative selling techniques to drive renewals and growth. Strong communication and problem-solving skills are essential for fostering client relationships and navigating complex service issues.

Highest-signal resume keywords

Account ManagementSalesforce ExperienceClient Relationship ManagementActive Life, Accident, and Health LicenseConsultative Selling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSalesforceConsultative SellingClient Management PlansEligibility ResolutionInvoicing ManagementPremium ManagementService Concerns ResolutionGlobal Health Solutions ExpertiseSales Tracking Systems

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationProblem SolvingCuriosityGrowth Mindset

Tools & Technologies

SalesforceMicrosoft OfficeSpreadsheetsDatabasesSales Tracking Systems

Certifications & Qualifications

Active Life, Accident, and Health License

Industry Keywords

Global HealthEmployee BenefitsInsuranceClient InteractionRenewalsCross-SellUpsellClient Experience ImprovementCompliance UpdatesService Needs

About the role

Key responsibilities & impact

Own a portfolio of approximately 35–50 global health accounts
Strengthen client relationships through responsive, consultative support
Protect and grow a $10 million–$18 million book of business by leading renewals and identifying client needs
Create client management plans connecting goals, risks, sales opportunities, and service needs
Align internal partners around clear next steps
Recommend relevant global products and services and connect clients with organizational partners
Guide clients through product, process, and compliance updates
Resolve complex eligibility, invoicing, premium, and service concerns
Identify root causes, share lessons, and help improve the client experience
Use Salesforce and other sales tools to maintain records and track progress
Develop expertise in global health solutions and share knowledge with clients, teammates, and partners

Requirements

What you’ll need

At least 3 years of experience in account management, client service, sales, marketing, or another role with significant client interaction
Active Life, Accident, and Health license required by the state, or ability to obtain it within the required business timeframe
Strong written and verbal communication skills
Ability to lead productive meetings and present ideas clearly
Ability to manage competing priorities and solve problems
Ability to work closely with clients and cross-functional partners
Working knowledge of Microsoft Office, spreadsheets, databases, and sales tracking systems
Experience supporting global health benefits, employee benefits, insurance, or a related field preferred
Experience with Salesforce and consultative selling, including renewal, cross-sell, or upsell conversations preferred
Bachelor's degree or equivalent work experience preferred
Curiosity, sound judgment, growth mindset, and commitment to learning from feedback preferred
If working from home, internet connection must be through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload