Account Supervisor – Internal Agency

The Cigna Group

. Execute creative projects from intake/inception to completion .

Posted 11/3/2026full-timeSt. Louis • Missouri • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and client relationship management within an advertising agency context, with a strong focus on delivering creative marketing communications and campaign materials. Proven ability to lead teams, manage budgets, and facilitate effective communication across multiple stakeholders.

Highest-signal resume keywords

Project ManagementClient Relationship ManagementCreative Brief DevelopmentBudget ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningStatement Of Work CreationCampaign Material DevelopmentBudget EstimationBilling Forecasting

Soft Skills

Excellent CommunicationInterpersonal SkillsAnalytical SkillsProblem-Solving SkillsPositive Attitude

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Advertising AgencyClient-ServiceAccount ManagementCreative Work Approval ProcessMatrixed Work Environment

About the role

Key responsibilities & impact

Execute creative projects from intake/inception to completion
Partner with client and business partners/teams, matrix partners, and agency staff to deliver digital and printed marketing communications and campaign materials
Drive day-to-day team activities for ongoing projects
Create detailed and accurate statements of work, project plans, and other project documentation
Communicate dependencies, commitments, project details, and direction to keep the team on track
Take ownership of issues and actively solve them
Develop and deliver creative briefs tied to business objectives and the brand promise
Facilitate business/segment presentations and internal briefings
Champion creative work through the business/segment approval process
Build and maintain client relationships inside and outside the agency
Develop ways to streamline client-level and internal communications
Potentially manage one Account Coordinator or Account Executive
Manage budget estimates and actual versus proposed budgets
Compile billing and income forecasts and reports
Commit to and exemplify agency values

Requirements

What you’ll need

Bachelor's degree
5+ years of experience within an advertising agency or highly strategic in-house agency, including a client-service/account management/project management function
Organized and skilled in project management
Ability to balance high-priority, long-term projects with short-term, immediate deadlines
Ability to direct and mentor team members
Excellent communication and presentation skills
Strong interpersonal skills
Listening, analytical, and problem-solving skills
Positive attitude and “get-stuff-done” mindset
Flexible and able to thrive in fast-moving, highly-matrixed dynamic work environments
If working at home occasionally or permanently, internet connection through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Benefits

Comp & perks

Hybrid work arrangement
Work-at-home capability with required cable broadband or fiber optic internet service of at least 10Mbps download/5Mbps upload
Opportunity to manage one direct report and develop leadership skills
Equal employment opportunity and reasonable accommodation support