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Administrative Assistant
The Cigna Group. Manage complex calendars and inboxes for multiple Clinical Executives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced proficiency in Microsoft 365 tools and effective communication skills while managing complex administrative tasks for Clinical Executives. Capable of prioritizing demands, maintaining confidentiality, and coordinating various operational activities in a fast-paced environment.
Highest-signal resume keywords
Advanced Proficiency In Microsoft 365Calendar ManagementTravel CoordinationWritten Communication SkillsConfidential Information Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementTravel CoordinationExpense ReportingData CompilationMeeting CoordinationDocument DraftingBudget TrackingIssue ResolutionConfidential Information HandlingTime Management
Soft Skills
Attention To DetailProblem-SolvingCollaborative CommunicationSound JudgmentDiscretion
Tools & Technologies
Microsoft TeamsSharePointConcurCWTPowerPointExcelWordOneNoteMicrosoft PlannerSlido
Industry Keywords
Administrative Professional ExperienceClinical ExecutivesPHIFast-Paced EnvironmentMatrix Partners
About the role
Key responsibilities & impact- Manage complex calendars and inboxes for multiple Clinical Executives
- Prioritize requests and correspondence, resolve conflicts, and coordinate meetings
- Book travel using CWT and submit accurate expense reports in Concur
- Coordinate virtual and onsite meetings, including venues, setup, catering, and AV
- Prepare agendas and materials, capture minutes, and track action items
- Host ad hoc and recurring calls and manage Microsoft Teams features
- Draft correspondence, reports, and PowerPoint presentations
- Route external materials for review and approval
- Serve as point of contact for internal team members, matrix partners, clients, brokers, providers, and other stakeholders
- Field, triage, and redirect inquiries on behalf of Clinical Executives
- Compile, track, and report departmental data
- Maintain SharePoint and Teams sites, files, and distribution lists
- Process purchase requests and invoices and support budget tracking
- Coordinate executive equipment, supplies, connectivity, IT setup, issue resolution, onboarding, and offboarding
- Provide backup coverage for peer administrative assistants
- Coordinate team recognition, celebrations, and events
- Perform other assigned duties and projects
Requirements
What you’ll need- High school diploma required
- 3+ years of administrative professional experience
- Advanced proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, OneNote)
- Strong written communication skills and exceptional attention to detail
- Sound judgment and problem-solving skills for independent day-to-day decisions
- Demonstrated discretion handling confidential and sensitive information, including PHI
- Ability to prioritize and manage competing demands in a fast-paced environment
- Collaborative communication with Clinical Executives, team members, matrix partners, and external stakeholders
- Ideal candidate will reside in the Mountain or Pacific time zone
- Preferred experience with SharePoint, Concur, Slido, Microsoft Planner, and Copilot
- Home internet through cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload
Benefits
Comp & perks- Annual bonus plan eligibility
- Medical, vision, and dental benefits starting day one
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Remote work arrangement
- Cable broadband or fiber internet requirement for home working