Business Integration Testing Senior Advisor, Dental Operations

The Cigna Group

. Establish comprehensive user acceptance testing and business integration testing strategies, including scope, objectives, methodologies, timelines, resources, and acceptance criteria .

Posted 10/9/2026full-timeRemote • Connecticut • United StatesSenior💰 $98,000 - $163,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and leading User Acceptance Testing (UAT) strategies, including automation and defect management, while effectively coordinating cross-functional teams and communicating testing outcomes to stakeholders. Proficient in utilizing testing tools and methodologies to ensure solution quality and operational readiness.

Highest-signal resume keywords

User Acceptance Testing (UAT)Automated Testing SolutionsDefect ManagementTesting Strategy DevelopmentCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Testing AutomationTest Case DevelopmentRoot-Cause AnalysisRisk AssessmentData ValidationEffort EstimationContingency PlanningTesting MethodologiesQuality AssuranceTesting Practices

Soft Skills

Analytical CapabilitiesWritten CommunicationVerbal CommunicationStakeholder CommunicationJudgment

Tools & Technologies

JiraRallyApplication Lifecycle ManagementQuality CenterSeleniumJavaPythonXMLSQL

Industry Keywords

Healthcare OperationsBusiness Integration TestingIndividual DentalGo-to-MarketOpen EnrollmentCustomer CommunicationsTesting ResourcesOperational ReadinessVendor SolutionsCross-Functional Partners

Tech Stack

Tools & technologies

JavaPythonSeleniumSQLGo

About the role

Key responsibilities & impact

Establish comprehensive user acceptance testing and business integration testing strategies, including scope, objectives, methodologies, timelines, resources, and acceptance criteria
Translate business requirements into end-to-end testing scenarios and test cases
Lead complex UAT, integration, regression, release, and operational readiness testing across internal systems, vendor solutions, and external partner platforms
Provide strategic direction to testing resources and oversee accurate test execution
Lead test-effort estimation, workload prioritization, contingency planning, and impact analysis
Plan and coordinate test-data requirements and setup activities
Evaluate testing outcomes and provide recommendations on solution quality and operational readiness
Define automation strategy and prioritize opportunities to automate rate, benefit, and repeatable testing activities
Lead the design, development, implementation, execution, maintenance, and enhancement of automated UAT scripts and tools
Validate automated testing results, investigate exceptions, and manage issue resolution
Lead annual testing and quality validation for Individual Dental renewal communications
Coordinate renewal communications testing across business, technology, operations, and print-vendor partners
Conduct onsite audits at print-vendor locations before mailing
Establish and oversee defect-management practices, including documentation, severity assessment, prioritization, resolution, retesting, and closure
Analyze defects and testing results for root causes, dependencies, systemic issues, and business or customer impacts
Identify testing risks and develop mitigation or contingency plans
Provide executive-ready reporting on testing progress, defect trends, and resolution status
Provide testing leadership for annual Go-to-Market and Open Enrollment readiness activities
Assess testing completion, unresolved defects, dependencies, and implementation risks to support readiness decisions
Serve as a senior subject-matter expert and trusted advisor to business leaders, Product Owners, technology teams, vendors, and cross-functional partners
Develop testing strategies, standard operating procedures, process documentation, testing artifacts, and communications
Coach and guide testing resources on methodology, automation, defect management, documentation, and stakeholder communication
Promote scalable testing practices that improve operational effectiveness, solution quality, and customer experience

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience
Eight or more years of experience in healthcare operations, business integration testing, user acceptance testing, quality assurance, technology delivery, or a related discipline preferred
Significant experience developing and leading UAT strategies for complex, cross-functional business initiatives
Experience with Individual and Family Plans, Individual Dental, annual Go-to-Market, Open Enrollment, or renewal-related activities strongly preferred
Demonstrated experience identifying testing automation opportunities and leading the design, development, implementation, and execution of automated testing solutions
Experience with automated testing tools, scripting, data validation, and testing across multiple systems or external partner platforms preferred
Strong knowledge of UAT, integration, regression, release, end-to-end, and automated testing practices
Demonstrated experience leading testing resources and coordinating activities across business, technology, vendor, and offshore or distributed teams
Experience developing test strategies, test plans, test scenarios, test cases, test data, effort estimates, and contingency plans
Strong knowledge of defect management, root-cause analysis, risk assessment, impact analysis, and corrective-action validation
Experience testing and validating customer communications or other high-volume, customer-facing materials preferred
Demonstrated ability to manage multiple complex initiatives, establish priorities, and deliver results against critical business timelines
Strong analytical capabilities, sound judgment, and ability to translate complex testing findings into clear business recommendations
Strong written and verbal communication skills, including communicating risks, findings, and recommendations to leadership and cross-functional stakeholders
Proficiency with testing and work-management tools such as Jira, Rally, Application Lifecycle Management, Quality Center, or comparable platforms preferred
Knowledge of automation technologies and programming or scripting languages such as Selenium, Java, Python, XML, SQL, or comparable technologies preferred
If working at home occasionally or permanently, internet connection must be through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload

Benefits

Comp & perks

Annual bonus plan eligibility
Medical insurance
Vision insurance
Dental insurance
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence