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The Cigna Group

Client Account Executive

The Cigna Group

. Develop and maintain relationships with customers, brokers, carriers, and internal partners .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $96,800 - $161,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in group health insurance and account management, with strong analytical and problem-solving skills. Proficient in customer relationship management and effective communication, ensuring successful implementation of benefit plans and client support.

Highest-signal resume keywords
Group Health Insurance ExperienceAccount ManagementAnalytical SkillsMicrosoft Office ProficiencyAHIP Health Insurance Associate Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims AdministrationSelf-Funding KnowledgeMathematical SkillsResearch SkillsBenefit Plan Document Interpretation
Soft Skills
Excellent Communication SkillsRelationship-BuildingProblem-SolvingFlexibility Under PressureConfidentiality Maintenance
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointWindowsClaims-Processing Applications
Certifications & Qualifications
Montana Life LicenseMontana Health LicenseMontana Credit Life LicenseMontana Disability LicenseAHIP Health Insurance Associate
Industry Keywords
Benefits AdministrationHealthcareInsurance AgreementsMedical TerminologyCustomer Communications

About the role

Key responsibilities & impact
  • Develop and maintain relationships with customers, brokers, carriers, and internal partners
  • Serve as a resource on group health benefit plans, company procedures, and relevant changes
  • Research and resolve client questions and service issues
  • Support proposals and placement of new and renewal business
  • Create reports, charts, and analyses explaining customer cost and claims experience
  • Organize and facilitate customer meetings
  • Support implementation of self-funded customers and approved plan design changes
  • Respond to customized reporting requests and distribute accurate account information
  • Coordinate customer communications and group mailings
  • Represent Allegiance at customer sites and in presentations to new and existing customers

Requirements

What you’ll need
  • Minimum 3 years of experience in group health insurance, account management, human resources, benefits administration, or a related client-facing role
  • Excellent oral and written communication skills with strong presentation and relationship-building capabilities
  • Strong analytical, mathematical, research, and problem-solving skills with sound judgment
  • Ability to prioritize competing responsibilities, remain flexible under pressure, and meet deadlines
  • Proficiency with Microsoft Word, Excel, PowerPoint, Windows, and related business applications
  • Ability to read and interpret benefit plan documents, insurance agreements, regulations, and claims-related information
  • Ability to maintain confidentiality and communicate professionally with customers, brokers, carriers, and coworkers
  • Ability to travel to customer sites
  • Ability to obtain required Montana Life, Health, Credit Life, and Disability licenses
  • Bachelor's degree in Business, Human Resources, Healthcare, or a related field (preferred)
  • Completion of the AHIP Health Insurance Associate program (preferred)
  • Working knowledge of self-funding, excess loss coverage, claims administration, and Life, AD&D, STD, and LTD insurance products (preferred)
  • Knowledge of medical terminology and experience using claims-processing or reporting applications (preferred)
  • Home internet through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload if working from home

Benefits

Comp & perks
  • Annual bonus plan eligibility
  • Medical, vision, dental, and well-being and behavioral health programs starting on day one
  • 401(k)
  • Company-paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Leaves of absence
  • Remote work arrangement