Client Account Executive

The Cigna Group

. Develop and maintain relationships with customers, brokers, carriers, and internal partners .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $96,800 - $161,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in group health insurance and account management, with strong analytical and problem-solving skills. Proficient in customer relationship management and effective communication, ensuring successful implementation of benefit plans and client support.

Highest-signal resume keywords

Group Health Insurance ExperienceAccount ManagementAnalytical SkillsMicrosoft Office ProficiencyAHIP Health Insurance Associate Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AdministrationSelf-Funding KnowledgeMathematical SkillsResearch SkillsBenefit Plan Document Interpretation

Soft Skills

Excellent Communication SkillsRelationship-BuildingPresentation SkillsProblem-Solving SkillsFlexibility Under Pressure

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointWindowsClaims-Processing Applications

Certifications & Qualifications

Montana Life LicenseMontana Health LicenseMontana Credit Life LicenseMontana Disability LicenseAHIP Health Insurance Associate

Industry Keywords

Benefits AdministrationHealthcareInsurance AgreementsMedical TerminologyClaims-Related Information

About the role

Key responsibilities & impact

Develop and maintain relationships with customers, brokers, carriers, and internal partners
Serve as a resource on group health benefit plans, company procedures, and relevant changes
Research and resolve client questions and service issues
Coordinate timely follow-up across internal and external partners
Support proposals and placement of new and renewal business
Create reports, charts, and analyses explaining customer cost and claims experience
Organize and facilitate customer meetings
Support implementation of self-funded customers and approved plan design changes
Coordinate rates, communications, and operational implementation tasks
Respond to customized reporting requests and distribute accurate account information
Coordinate customer communications and group mailings regarding plan changes, required notices, or new requirements
Represent Allegiance professionally at customer sites and in presentations to new and existing customers

Requirements

What you’ll need

Minimum 3 years of experience in group health insurance, account management, human resources, benefits administration, or a related client-facing role
Excellent oral and written communication skills
Strong presentation and relationship-building capabilities
Strong analytical, mathematical, research, and problem-solving skills
Ability to prioritize competing responsibilities, remain flexible under pressure, and meet deadlines
Proficiency with Microsoft Word, Excel, PowerPoint, Windows, and related business applications
Ability to read and interpret benefit plan documents, insurance agreements, regulations, and claims-related information
Ability to maintain confidentiality and communicate professionally with customers, brokers, carriers, and coworkers
Ability to travel to customer sites
Ability to obtain required Montana Life, Health, Credit Life, and Disability licenses
Bachelor’s degree in Business, Human Resources, Healthcare, or a related field preferred
Completion of the AHIP Health Insurance Associate program preferred
Working knowledge of self-funding, excess loss coverage, claims administration, and Life, AD&D, STD, and LTD insurance products preferred
Knowledge of medical terminology and experience using claims-processing or reporting applications preferred
If working from home, internet service must be cable broadband or fiber optic with at least 10Mbps download/5Mbps upload

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Tobacco-free policy
Remote work option, subject to cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload