Client Solutions Strategist

The Cigna Group

. Conduct revenue cycle assessments to identify operational inefficiencies, reimbursement risks, and financial performance opportunities .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $112,100 - $186,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare revenue cycle management, particularly in home infusion and billing operations, with a strong focus on process improvement and operational optimization. Capable of providing strategic guidance and actionable recommendations based on financial and operational analysis.

Highest-signal resume keywords

Healthcare Revenue Cycle ManagementHome Infusion ExperienceReimbursement AnalysisEpic Willow Home InfusionOperational Workflow Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle AssessmentFinancial KPI AnalysisOperational Performance MetricsProcess ImprovementProject ManagementDenial ManagementAccounts Receivable ManagementExecutive ReportingStandard Operating Procedures DevelopmentHealthcare Automation

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsCollaborationIndependence

Tools & Technologies

Epic Resolute Professional BillingCareTendInfusion Management Systems

Industry Keywords

MedicareMedicaidCommercial Payer ReimbursementManaged Care ContractingHealthcare Consulting

About the role

Key responsibilities & impact

Conduct revenue cycle assessments to identify operational inefficiencies, reimbursement risks, and financial performance opportunities
Analyze financial and operational KPIs, industry benchmarks, and trends to develop actionable recommendations
Advise on infusion reimbursement, payer requirements, billing operations, and revenue cycle optimization
Support process improvement through workflow redesign, standardization, automation, and best-practice development
Provide revenue cycle guidance during system implementations, conversions, and optimization initiatives, including configuration, testing, training, and go-live support
Collaborate with clients and internal stakeholders to identify business needs, resolve challenges, and implement sustainable solutions
Develop project deliverables, operational assessments, executive reports, and recommendations for client decision-making
Maintain knowledge of industry trends, regulatory changes, and emerging technologies
Support client relationships, business development initiatives, and organizational growth through subject matter expertise and industry engagement
Provide strategic guidance for Epic Willow Home Infusion, Epic Resolute Professional Billing, CareTend, and other infusion management platforms
Contribute to advisory strategy, business development, and industry thought leadership

Requirements

What you’ll need

Minimum of 4 years of healthcare revenue cycle management experience, including 2 years in home infusion, ambulatory infusion, specialty pharmacy, or Durable/Home Medical Equipment (DME/HME)
Strong understanding of reimbursement, payer requirements, billing operations, denial management, and accounts receivable
Experience evaluating operational workflows, analyzing performance metrics, and identifying process improvement opportunities
Ability to develop actionable recommendations and implement sustainable operational solutions
Strong analytical, problem-solving, project management, and communication skills
Ability to work independently, manage multiple priorities, and collaborate effectively with clients and cross-functional teams
High School Diploma or GED required
Bachelor’s degree in business, healthcare administration, finance, or a related field preferred
Experience providing consulting or advisory services to healthcare organizations preferred
Experience with Epic Willow Home Infusion, Epic Resolute Professional Billing, CareTend, or comparable infusion management systems preferred
Experience supporting system implementations, workflow redesign, testing, training, and operational optimization preferred
Knowledge of Medicare, Medicaid, commercial payer reimbursement methodologies, and managed care contracting preferred
Experience developing executive reports, financial analyses, standard operating procedures, and operational recommendations preferred
Familiarity with healthcare automation, emerging technologies, and revenue cycle performance benchmarking preferred
Home internet connection through a cable broadband or fiber optic provider with minimum speeds of 10Mbps download/5Mbps upload if working from home

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Work-from-home arrangement
Cable broadband or fiber optic internet requirement for home working, with at least 10Mbps download/5Mbps upload