Client Solutions Strategist

The Cigna Group

. Conduct revenue cycle assessments to identify operational inefficiencies, reimbursement risks, and opportunities to improve financial performance .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $112,100 - $186,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare revenue cycle management, particularly in infusion reimbursement and billing operations, while effectively analyzing financial performance metrics and implementing operational improvements. Proven ability to collaborate with clients and stakeholders to deliver actionable recommendations and support system implementations.

Highest-signal resume keywords

Healthcare Revenue Cycle ManagementInfusion Reimbursement ExpertiseOperational Workflow EvaluationProject ManagementEpic Willow Home Infusion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle AssessmentFinancial AnalysisOperational KPI AnalysisDenial ManagementProcess ImprovementSystem Implementation SupportWorkflow RedesignTraining DevelopmentOperational RecommendationsHealthcare Automation

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsCollaborationIndependent Work

Tools & Technologies

Epic Resolute Professional BillingCareTendInfusion Management Systems

Industry Keywords

MedicareMedicaidCommercial Payer ReimbursementManaged Care ContractingHealthcare Consulting

About the role

Key responsibilities & impact

Conduct revenue cycle assessments to identify operational inefficiencies, reimbursement risks, and opportunities to improve financial performance
Analyze financial and operational KPIs, industry benchmarks, and trends to develop actionable recommendations
Provide subject matter expertise in infusion reimbursement, payer requirements, billing operations, and revenue cycle optimization
Support workflow redesign, standardization, automation, and development of best practices
Provide revenue cycle guidance during system implementations, conversions, and optimization initiatives, including configuration, testing, training, and go-live support
Collaborate with clients and internal stakeholders to identify business needs, resolve challenges, and implement sustainable solutions
Develop project deliverables, operational assessments, executive reports, and recommendations to support client decision-making
Maintain knowledge of industry trends, regulatory changes, and emerging technologies
Support client relationships, business development initiatives, and organizational growth through subject matter expertise and industry engagement
Provide strategic guidance for Epic Willow Home Infusion, Epic Resolute Professional Billing, CareTend, and other infusion management platforms

Requirements

What you’ll need

Minimum of 4 years of healthcare revenue cycle management experience, including 2 years in home infusion, ambulatory infusion, specialty pharmacy, or Durable/Home Medical Equipment (DME/HME)
Strong understanding of reimbursement, preferably infusion payer requirements, billing operations, denial management, and accounts receivable
Experience evaluating operational workflows, analyzing performance metrics, and identifying opportunities for process improvement
Demonstrated ability to develop actionable recommendations and implement sustainable operational solutions
Strong analytical, problem-solving, project management, and communication skills
Ability to work independently, manage multiple priorities, and collaborate effectively with clients and cross-functional teams
High School Diploma or GED required
Bachelor’s degree in business, healthcare administration, finance, or a related field preferred
Experience providing consulting or advisory services to healthcare organizations preferred
Experience with Epic Willow Home Infusion, Epic Resolute Professional Billing, CareTend, or comparable infusion management systems preferred
Experience supporting system implementations, workflow redesign, testing, training, and operational optimization preferred
Knowledge of Medicare, Medicaid, commercial payer reimbursement methodologies, and managed care contracting preferred
Experience developing executive reports, financial analyses, standard operating procedures, and operational recommendations preferred
Familiarity with healthcare automation, emerging technologies, and revenue cycle performance benchmarking preferred
If working from home, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload

Benefits

Comp & perks

Annual bonus plan eligibility
Medical benefits
Vision benefits
Dental benefits
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence