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Director, Enterprise Content Strategy – Newsrooms
The Cigna Group. Define and continually evolve enterprise content strategy aligned with business strategy, enterprise narrative and priority audiences .
About the role
Key responsibilities & impact- Define and continually evolve enterprise content strategy aligned with business strategy, enterprise narrative and priority audiences
- Translate enterprise and business priorities into content themes, campaigns and editorial opportunities
- Lead annual, quarterly and always-on editorial planning across three Newsrooms and the broader content ecosystem
- Advise senior Communications, Marketing, Social Media and business leaders on content priorities, audience strategy and owned-media opportunities
- Set the vision and strategic priorities for The Cigna Group, Cigna Healthcare and Evernorth Health Services Newsrooms
- Oversee editorial calendars and content portfolios spanning articles, executive perspectives, explainers, multimedia stories, research, data-driven content, podcasts, video and emerging formats
- Establish publication criteria and activation strategies beyond the Newsroom
- Maintain standards for accuracy, clarity, credibility, accessibility, brand voice and compliance
- Lead a cross-functional enterprise planning forum
- Develop scalable content intake, prioritization, development, review, publishing, distribution and optimization workflows
- Create standards, tools and templates for consistent application of the enterprise content strategy
- Balance centralized enterprise direction with business, functional and channel-team expertise
- Refine content measurement frameworks aligned to audience, reputation and business outcomes
- Establish dashboards, benchmarks and learning agendas with measurement and analytics teams
- Use audience data, search behavior, social listening, earned-media insights and content performance to improve results
- Establish standards for SEO, answer-engine optimization and generative-engine optimization
- Champion responsible AI-enabled tools for research, planning, content adaptation, tagging, workflow efficiency and performance analysis
- Create a test-and-learn culture for new formats, distribution methods and audience-engagement approaches
Requirements
What you’ll need- 12 or more years of experience in enterprise content strategy, corporate communications, content marketing, brand journalism, digital publishing, editorial leadership or a related field
- Demonstrated experience leading content strategy across a large, matrixed organization with multiple businesses, brands or stakeholder groups
- Proven ability to connect business strategy and audience needs to content priorities, distribution strategies and measurable outcomes
- Experience leading owned-media platforms, corporate Newsrooms, content hubs or enterprise editorial programs
- Strong understanding of integrated communications across owned, earned, paid, social, executive and internal channels
- Experience establishing content governance, editorial planning processes and cross-functional operating models
- Demonstrated ability to influence senior leaders and align stakeholders without relying solely on direct authority
- Strong command of audience analytics, content performance measurement, SEO and emerging AI-driven discovery practices
- Excellent editorial judgment and ability to simplify complex health care, business, clinical and policy topics without sacrificing accuracy
- Experience leading and developing high-performing teams
- Ability to operate effectively in a highly regulated, fast-moving environment
- Preferred: experience in health care, financial services or another highly regulated industry
- Preferred: experience overseeing multiple owned-content properties or a federated content model
- Preferred: familiarity with content-management platforms, audience analytics, social listening and enterprise workflow tools
- Preferred: experience integrating corporate communications and marketing content strategies
- Preferred: experience developing content for sophisticated external audiences, including investors, employers, policymakers, clinicians, customers and patients
- Preferred: understanding of AI-enabled content workflows, answer-engine optimization and generative-engine optimization
- Ability to work from a Cigna Group office 3 days a week, as directed by the business
- If working from home, cable broadband or fiber optic internet service with at least 10 Mbps download and 5 Mbps upload
Benefits
Comp & perks- Annual bonus eligibility
- Long-term incentive plan eligibility
- Medical benefits
- Vision benefits
- Dental benefits
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence