Director, Enterprise Legal Management, Legal Technology

The Cigna Group

. Serve as the business owner and strategic leader for the Enterprise Legal Management (ELM) platform .

Posted 9/29/2026full-timeRemote • Connecticut • United StatesLead💰 $130,100 - $216,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Enterprise Legal Management (ELM) platform administration, legal technology optimization, and cross-functional collaboration. Proven ability to develop strategic roadmaps, enhance legal operations, and drive user adoption through effective training and change management.

Highest-signal resume keywords

Enterprise Legal Management (ELM)E-Billing Platforms AdministrationLegal Matter ManagementCross-Functional Initiative LeadershipAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform AdministrationConfiguration ManagementWorkflow AutomationData Quality ManagementReporting and AnalyticsLegal Spend ManagementVendor Relationship ManagementChange ManagementProject ManagementUser Access Management

Soft Skills

Communication SkillsProblem-Solving SkillsAnalytical Skills

Tools & Technologies

TeamConnectCollaboratiLegal TrackerOnitSimpleLegalMitratech

Industry Keywords

Legal OperationsGovernance StandardsOperational StandardsProcess ImprovementsEmerging Legal Technology

About the role

Key responsibilities & impact

Serve as the business owner and strategic leader for the Enterprise Legal Management (ELM) platform
Lead platform administration, configuration, testing, releases, enhancements, and ongoing optimization
Establish governance and operational standards for matter management, e-billing, workflows, user access, data quality, and reporting
Develop and execute the ELM platform roadmap in alignment with Legal Operations and business priorities
Partner with Legal, IT, Finance, Procurement, and external vendors to deliver scalable technology solutions and process improvements
Drive user adoption, training, change management, and platform best practices
Develop reporting, dashboards, and analytics to support legal operations performance, legal spend management, and decision making
Evaluate and implement legal technology enhancements, integrations, automation opportunities, and emerging capabilities
Manage vendor relationships and oversee delivery of technology solutions that support Legal Operations objectives

Requirements

What you’ll need

Bachelor's degree or equivalent experience
7+ years of experience supporting Legal Operations, Enterprise Legal Management (ELM), legal technology, or related legal systems
Hands-on experience administering, managing, or optimizing ELM and e-billing platforms such as TeamConnect, Collaborati, Legal Tracker, Onit, SimpleLegal, Mitratech, or similar legal technology solutions
Strong knowledge of legal matter management, e-billing, legal spend management, outside counsel management, workflow automation, and reporting
Experience serving as a business owner, platform owner, product owner, or administrator for enterprise legal technology solutions
Demonstrated success leading cross-functional initiatives and building partnerships across Legal, IT, Finance, Procurement, vendors, and business stakeholders
Strong analytical, project management, problem-solving, and communication skills
Experience evaluating, implementing, or enhancing legal technology platforms and related business processes
Ability to balance strategic planning with hands-on execution in a fast-paced environment
Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload if working from home

Benefits

Comp & perks

Annual bonus eligibility
Long term incentive plan eligibility
Medical benefits
Vision benefits
Dental benefits
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Remote or hybrid work options