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Managing Director
The Cigna Group. Own the engineering model and technical delivery required to integrate, modernize, and re-implement capabilities across the Express Scripts technology ecosystem for the New PBM Platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading large-scale engineering organizations and executing technology transformation strategies, with a strong focus on AI-assisted software development lifecycle practices and operational excellence in regulated environments.
Highest-signal resume keywords
AI-Assisted Software Development Lifecycle (AI-SDLC)Large-Scale Engineering LeadershipGovernance and Delivery ModelsAgile and Waterfall MethodologiesIntegration and Migration Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology StrategyPlatform DeliveryData ConversionRelease ManagementCI/CD PipelinesAutomated TestingChange ControlOperational SupportPerformance ManagementRisk Management
Soft Skills
Exceptional Communication SkillsStrong Executive PresenceResilienceSound JudgmentInfluencing Executives
Tools & Technologies
Source ControlBranching StrategyQuality ControlsObservability ToolsMigration Tooling
Industry Keywords
HealthcarePharmacy Benefit ManagementRegulated TechnologyComplex Transaction-Processing
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Own the engineering model and technical delivery required to integrate, modernize, and re-implement capabilities across the Express Scripts technology ecosystem for the New PBM Platform
- Establish and lead the PBS Engineering organization
- Oversee delivery, integrated planning, integration and end-to-end testing, migration, cutover and contingency, and technical support for business operations
- Develop and drive a three- to five-year engineering strategy, roadmap, governance model, and delivery approach
- Translate enterprise and executive priorities into outcomes, sequencing, investment needs, capabilities, and execution plans
- Advise executive leadership on strategic direction, delivery and technical decisions, organizational alignment, risks, and migration-wave readiness
- Define code and repository strategy, branching, environments, pipelines, automation, testing, change control, and release governance
- Establish intake and delivery processes for work from the Orchestration Hub and capability build arm
- Raise engineering quality and throughput across teams and define the technical definition of done
- Apply AI-assisted engineering and automation to integration, conversion, testing, and regression work
- Own integrated execution of federated workstreams modernizing retained capabilities and building integrations with the New PBM Platform
- Establish delivery commitments, milestones, dependency management, escalation paths, and performance measures
- Align scope, acceptance criteria, dependencies, risks, testing, and release schedules with platform and orchestration organizations
- Ensure functional, performance, security, reliability, and operational-readiness expectations before client deployment
- Balance platform commitments with business-as-usual requirements to maintain legacy service stability
- Lead technical client transitions through sequenced implementation waves and an integrated plan
- Oversee configuration, data conversion and reconciliation, migration tooling, integration and end-to-end testing, cutover, contingency, go/no-go readiness, command-center execution, and post-launch stabilization
- Establish wave-specific readiness criteria with business readiness, account management, operations, finance, and product teams
- Serve as senior technical authority on migration-wave readiness
- Establish governance, scorecards, reporting, and controls for delivery health, capacity, quality, risk, security, compliance, resilience, and operational performance
- Drive resolution of complex technical incidents and delivery barriers
- Provide oversight for high-priority initiatives requiring enterprise coordination
- Maintain accountability for delivery outcomes, operational excellence, financial stewardship, and policy implementation
- Build and lead a scalable engineering organization across delivery, testing, migration, cutover, contingency, and technical operations support
- Lead through senior leaders and matrixed teams; recruit, develop, and retain engineering talent
- Build partnerships across Technology, Product, Operations, Account Management, Finance, HR, Communications, Security, Infrastructure, Data, and external delivery partners
Requirements
What you’ll need- Bachelor's degree or equivalent related experience required; advanced degree preferred
- 15+ years of progressively responsible experience in technology, engineering, platform delivery, technology strategy, or large-scale transformation, including significant managerial experience
- Experience leading sizeable employee and partner populations through multiple layers of senior leaders
- Proven record developing and executing medium- to long-term strategies and roadmaps with organizational, operational, financial, and client impact
- Experience introducing AI-assisted software development lifecycle (AI-SDLC) practices across engineering teams
- Experience with tooling, quality controls, and ways of working for AI-SDLC in a regulated delivery environment
- Demonstrated success influencing executives and leading outcomes across organizational boundaries
- Strong financial, portfolio, vendor, resource, capacity, risk, and performance-management capabilities
- Exceptional written, verbal, listening, and presentation skills
- Strong executive presence, sound judgment, resilience, and ability to operate in a complex and evolving environment
- Demonstrated leadership of large-scale engineering organizations across technology transformation, platform implementation, modernization, systems integration, and enterprise migration programs
- Deep understanding of application ecosystems, integration patterns, data conversion, testing, release management, production readiness, and operational support
- Command of source control, branching strategy, CI/CD pipelines, automated testing, environment and test data management, observability, and change and release control
- Experience establishing governance and delivery models across federated technology organizations and matrixed teams
- Ability to evaluate architecture, engineering, security, infrastructure, data, resilience, and non-functional requirements
- Experience leading client or customer implementations involving business readiness, technical migration, cutover, contingency, and stabilization
- Strong command of Agile, Waterfall, and hybrid delivery approaches
- Familiarity with AI-assisted software delivery and automation
- Ability to use delivery, quality, incident, capacity, financial, and operational data to identify trends, manage risk, and guide executive decisions
- Ability to translate complex concepts into roadmaps, executive narratives, operating models, and presentation-ready recommendations
- Experience in healthcare, pharmacy benefit management, regulated technology, or similarly complex transaction-processing environments preferred
Benefits
Comp & perks- Annual bonus eligibility
- Long-term incentive plan eligibility
- Medical insurance
- Vision insurance
- Dental insurance
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Cable broadband or fiber optic internet service requirement for home working (at least 10Mbps download/5Mbps upload)