Oncology Nurse Case Manager

The Cigna Group

. Assess customer needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems .

Posted 10/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $77,500 - $129,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care coordination, utilizing motivational interviewing and behavior change strategies to enhance health outcomes. Proficient in navigating healthcare systems and collaborating with interdisciplinary teams to develop and implement evidence-based care plans.

Highest-signal resume keywords

Registered Nurse (RN) LicenseCase Management ExperienceOncology ExperienceClinical JudgmentMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care AssessmentCare Plan DevelopmentMotivational InterviewingBehavior Change StrategiesDocumentation of InterventionsRisk AssessmentPerformance TrackingConflict ResolutionInterdisciplinary CollaborationCase Management Performance Measures

Soft Skills

Excellent Communication SkillsOrganizational SkillsAdaptabilityTeam CollaborationCustomer Engagement

Tools & Technologies

Cigna Medical Management SystemsDigital Communication PlatformsOnline Research Tools

Certifications & Qualifications

URAC-Recognized Case Management Certification

Industry Keywords

Healthcare System NavigationPatient EngagementEvidence-Based CareComplex Case ManagementInterdisciplinary Teams

About the role

Key responsibilities & impact

Assess customer needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems
Collaborate with customers and providers to establish goals, interventions, and evidence-based plans of care
Apply motivational interviewing, behavior change strategies, and shared decision-making to drive engagement and improved health outcomes
Empower customers to navigate the healthcare system and communicate with providers
Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels
Collaborate with interdisciplinary teams, including pharmacists, nutritionists, behavioral clinicians, Medical Directors, and Medical Management programs
Track, analyze, and document daily activity, volume, and outcomes to support performance and quality goals
Follow established policies, procedures, and Case Management performance measures
Navigate multiple systems and applications in a fast-paced, customer-focused environment
Complete required training and maintain clinical knowledge, licensure, and certifications

Requirements

What you’ll need

Active, unrestricted Registered Nurse (RN) license in your state of residency
Minimum of two (2) years of full-time direct patient care experience as an RN
Specialty case management experience preferred
ONCOLOGY experience preferred for specialty roles
Ability to obtain a URAC-recognized Case Management certification within four (4) years of hire
Strong clinical judgment with the ability to assess risk, prioritize care, and act decisively
Excellent verbal and written communication skills across phone and digital platforms
Proficiency in Microsoft Word, Excel, Outlook, and online research tools
Demonstrated ability to resolve conflict, collaborate across teams, and interact with diverse populations
Strong organizational skills, adaptability, and comfort managing multiple complex cases simultaneously
Internet connection through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload when working at home

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits starting on day one
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Remote work arrangement
Cable broadband or fiber optic internet service requirement for home working