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The Cigna Group

Oncology Nurse Case Manager

The Cigna Group

. Assess customer needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems .

Posted 10/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $77,500 - $129,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong clinical judgment and the ability to develop individualized care plans while effectively collaborating with interdisciplinary teams. Proficient in utilizing Cigna medical management systems and maintaining clinical knowledge and licensure.

Highest-signal resume keywords
Active Registered Nurse (RN) LicenseCase Management ExperienceOncology ExperienceMotivational InterviewingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical JudgmentCare Plan DevelopmentRisk AssessmentBehavior Change StrategiesPerformance TrackingDocumentation SkillsConflict ResolutionPatient Care ExperienceIntervention StrategiesEvidence-Based Care
Soft Skills
Excellent Communication SkillsCollaborationOrganizational SkillsAdaptabilityCustomer Engagement
Tools & Technologies
Cigna Medical Management SystemsMicrosoft WordMicrosoft ExcelMicrosoft OutlookOnline Research Tools
Certifications & Qualifications
URAC-Recognized Case Management Certification
Industry Keywords
Healthcare System NavigationInterdisciplinary TeamsPatient EngagementQuality GoalsHome Internet Requirements

About the role

Key responsibilities & impact
  • Assess customer needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems
  • Collaborate with customers and providers to establish goals, interventions, and evidence-based plans of care
  • Apply motivational interviewing, behavior change strategies, and shared decision-making to improve engagement and health outcomes
  • Empower customers to navigate the healthcare system and communicate with providers
  • Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels including email, text, and chat
  • Collaborate with interdisciplinary teams including pharmacists, nutritionists, behavioral clinicians, Medical Directors, and Medical Management programs
  • Track, analyze, and document daily activity, volume, and outcomes to support performance and quality goals
  • Follow established policies, procedures, and Case Management performance measures
  • Navigate multiple systems and applications in a fast-paced, customer-focused environment
  • Complete required training and maintain clinical knowledge, licensure, and certifications

Requirements

What you’ll need
  • Active, unrestricted Registered Nurse (RN) license in your state of residency
  • Minimum of two (2) years of full-time direct patient care experience as an RN
  • Specialty case management experience preferred
  • Oncology experience preferred for specialty roles
  • Ability to obtain a URAC-recognized Case Management certification within four (4) years of hire
  • Strong clinical judgment with the ability to assess risk, prioritize care, and act decisively
  • Excellent verbal and written communication skills across phone and digital platforms
  • Proficiency in Microsoft Word, Excel, Outlook, and online research tools
  • Ability to resolve conflict, collaborate across teams, and interact with diverse populations
  • Strong organizational skills, adaptability, and comfort managing multiple complex cases simultaneously
  • Ability to maintain clinical knowledge, licensure, and certifications
  • Must reside in the United States
  • Home internet connection through cable broadband or fiber optic service with speeds of at least 10Mbps download/5Mbps upload when working from home

Benefits

Comp & perks
  • Annual bonus plan eligibility
  • Medical, vision, and dental benefits starting on day one
  • Well-being and behavioral health programs
  • 401(k)
  • Company-paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Leaves of absence
  • Remote work arrangement
  • Internet service requirement/support for home working: cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload