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Pharmacy Account Executive
The Cigna Group. Manage and grow a defined book of business to support client retention, satisfaction, and pharmacy performance outcomes .
About the role
Key responsibilities & impact- Manage and grow a defined book of business to support client retention, satisfaction, and pharmacy performance outcomes
- Serve as the pharmacy subject matter expert for internal stakeholders, clients, brokers, and consultants
- Partner with medical sales teams on retention and growth strategies aligned with client goals
- Lead client presentations and meetings, communicate performance results, and recommend pharmacy solutions
- Identify and advance opportunities to expand pharmacy programs and increase client value
- Support pricing, competitive intelligence, and carve-out defense strategies
- Coordinate cross-functional efforts for effective service delivery and consistent client communication
- Analyze pharmacy utilization and trends to provide consultative insights and recommendations
- Support RFPs, finalist presentations, and implementation activities for new and existing business
- Act as an escalation point for pharmacy-related client issues and ensure timely resolution and customer satisfaction
Requirements
What you’ll need- 3+ years of PBM or pharmacy-related experience supporting client accounts
- Strong understanding of pharmacy benefit management and healthcare operations
- Excellent verbal, written, and presentation communication skills
- Demonstrated ability to manage client relationships and influence stakeholders
- Ability to analyze data and develop actionable client recommendations
- Proficiency with Microsoft Office tools
- Ability to travel up to 30% based on business needs
- Bachelor’s degree is preferred, not required
- Experience working with brokers, consultants, and health plan clients
- Experience supporting complex pharmacy benefit strategies
- Strong consultative client management experience
- For home-based work, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload
Benefits
Comp & perks- Annual bonus plan eligibility
- Medical, vision, and dental benefits from day one
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Tobacco-free policy
- Work-from-home internet requirement: cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload