Provider Contracting Associate Analyst

The Cigna Group

. Handle incoming calls from dental providers and reroute misdirected calls .

Posted 9/21/2026full-timeRemote • United StatesJuniorMid-Level💰 $23 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in dental office negotiations and contracting, with strong communication skills to maintain positive relationships with healthcare professionals. Proficient in managing multiple tasks while ensuring compliance and meeting quality targets.

Highest-signal resume keywords

Dental Office NegotiationsProvider CredentialingStrong Verbal CommunicationMicrosoft Office ProficiencyCigna or Express Scripts Contractor

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Dental ContractingProvider OutreachIssue ResolutionCompliance InterpretationMulti-tasking

Soft Skills

Relationship ManagementPrioritizationProblem Solving

Tools & Technologies

Microsoft Office

Certifications & Qualifications

High School Diploma or GEDCigna ContractorExpress Scripts Contractor

Industry Keywords

Healthcare ComplianceProvider RelationsContract ModificationsCredentialing Requests

About the role

Key responsibilities & impact

Handle incoming calls from dental providers and reroute misdirected calls
Take ownership of issues and resolve them over the phone with a “one and done philosophy”
Research and interpret guidelines to respond to inquiries, complaints or disputes while ensuring compliance
Conduct outreach to providers to obtain missing or additional information for compliant applications and contracts
Collaborate with internal departments as needed
Maintain positive relationships with health care professionals and office staff
Assist with new provider or location credentialing, contracting and re-credentialing requests
Respond to status requests and non-routine contract questions
Assist with preparation or modification of provider compensation or contracts
Complete work outputs to specified time and quality targets
Prioritize own work and meet agreed timescales

Requirements

What you’ll need

High School Diploma or GED Required
Must be located in the state of Georgia
Willing to travel up to 50% for local client visits
Minimum of 6 months experience in dental office negotiations, relations or contracting
Ability to multi-task and prioritize workload
Strong verbal and written communication skills
Must be a current Cigna or Express Scripts contractor
Basic to intermediate proficiency in Microsoft Office products
Ability to manage multiple tasks simultaneously while maintaining quality service
Home internet connection through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload when working at home

Benefits

Comp & perks

Annual bonus plan eligibility
Medical insurance
Vision insurance
Dental insurance
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Remote work arrangement