Provider Relations Advisor

The Cigna Group

. Provide operational support within the National Ancillary Tools and Capabilities Team .

Posted 10/6/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and advanced proficiency in Microsoft Excel, including complex formulas and Power Query for data transformation and reporting. Capable of optimizing operational processes and supporting project delivery through effective communication and teamwork.

Highest-signal resume keywords

Microsoft ExcelPower QueryData ModelingProcess Improvement MethodologySQL

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced FormulasXLOOKUPINDEX/MATCHData ShapingETLM CodePower BIDashboardsAutomation of Data PreparationAnalytical Skills

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationTeam PlayerOwnership of TasksAbility to Work Independently

Tools & Technologies

Power QueryPower BISQLCopilotAI Builder

Industry Keywords

National Ancillary ProgramsProcess AutomationDecision SupportLeanSix Sigma

Tech Stack

Tools & technologies

ETLSQL

About the role

Key responsibilities & impact

Provide operational support within the National Ancillary Tools and Capabilities Team
Support operational reporting and service processes
Contribute to successful delivery of high-value projects
Support ongoing business process improvements and centralization
Analyze issues, identify root causes, and develop resolutions
Create and maintain Power Queries
Transform, cleanse, and validate data
Work with large structured and semi-structured datasets
Optimize performance and reporting accuracy
Use Copilot and AI Builder
Develop prompts and AI-assisted workflows
Apply AI to process automation and decision support
Document departmental policies, procedures, and work instructions
Provide tactical operations support to assigned groups
Develop and maintain controls for reporting and operational responsibilities

Requirements

What you’ll need

Eligible former Cigna/Evernorth employees who meet Encore Program requirements
Strong Microsoft Excel skills
Strong knowledge of National Ancillary programs preferred
Excellent verbal and written communication skills
Ability to work independently and as a team player
Ability to take ownership of tasks/projects and work under minimal supervision
Ability to work in a fast-paced, multi-tasking environment with tight deadlines
Strong analytical skills
Advanced formulas including XLOOKUP, INDEX/MATCH, and array logic
Data modeling, dashboards, and reporting tools
Advanced Power Query, including ETL, data shaping, and automation of data preparation
M Code/Power Query language for complex queries, custom transformations, and scalable data logic
Power BI or other visualization tools
SQL or basic querying languages
Process improvement methodology such as Lean or Six Sigma
Home internet connection through cable broadband or fiber optic service with speeds of at least 10Mbps download/5Mbps upload when working from home

Benefits

Comp & perks

Part-time, hourly position
Remote work arrangement
Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home working
Tobacco-free policy
Reasonable accommodation support for the online application process