RN – MD Live Urgent Care

The Cigna Group

. Deliver high-quality patient care in a virtual environment .

Posted 11/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $31 - $47 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering high-quality patient care through virtual platforms, utilizing evidence-based nursing practices and effective communication. Proficient in triage, assessment, and care coordination while maintaining compliance with telehealth standards and electronic medical records.

Highest-signal resume keywords

Compact Nursing LicenseRN LicensureTriage And Assessment SkillsElectronic Medical Records KnowledgeTelehealth Nursing Competencies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Critical ThinkingData SynthesisPatient EducationCare CoordinationTelephone Triage

Soft Skills

Effective CommunicationInterpersonal SkillsEmpathetic CommunicationMultitaskingProfessionalism

Tools & Technologies

MDLIVE TechnologyMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Certifications & Qualifications

Compact Nursing LicenseRN Licensure

Industry Keywords

Urgent CarePrimary CareEmergency RoomPatient SafetyHIPAA Compliance

About the role

Key responsibilities & impact

Deliver high-quality patient care in a virtual environment
Support MDLIVE providers through telephone triage, assessment, care coordination, and patient education
Apply evidence-based nursing practices and the ANA Code of Ethics
Use MDLIVE technology to assess patient needs, determine telehealth appropriateness, and coordinate care with providers
Conduct comprehensive telephone triage, gather pertinent information, and recognize escalation cues
Serve as liaison between patients and providers
Address post-consultation questions and concerns
Assist with pharmacy questions and medication-related concerns in partnership with providers
Accurately document and maintain electronic medical records
Identify, report, and help resolve patient safety or quality issues
Promote optimal health outcomes through education, guidance, and empathetic communication
De-escalate challenging interactions while maintaining professionalism and patient focus
Perform additional responsibilities as assigned

Requirements

What you’ll need

Must have a Compact Nursing license with the ability to obtain licensure in all US states and territories
RN licensure with at least two years of experience working in Urgent Care, Primary Care, or ER settings
Critical thinking and data synthesis
Triage and assessment skills
Knowledge of Primary Care, Urgent Care, and ER settings
Effective communication skills over various mediums
Ability to multitask in a fast-paced environment
Strong interpersonal skills encompassing cultural, ethical, economic, and health-care-resource understanding
Knowledge of electronic medical records and e-prescribing
Maintain competencies for telehealth nursing
Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
Flexibility and availability to work varying 10-hour shifts, including 12pm-10pm, 2pm-12am, and 4pm-2am EST
Ability to work rotating weekends
Quiet, professional, HIPAA-compliant home workspace
Cable broadband or fiber-optic internet with at least 10Mbps download/5Mbps upload
Ability to stand, walk, sit, use a keyboard and mouse, reach, balance, stoop, kneel, bend, talk, and hear; occasionally lift or move up to 25 pounds

Benefits

Comp & perks

Annual bonus plan eligibility
Medical, vision, and dental benefits starting on day one
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence